CAP3122 Consumer Environmental Information sets out our framework for the implementation of consumer environmental information as applicable to flights being sold or advertised in the UK which depart from or arrive at UK airports.
This framework has been developed following consumer research, the publication of our Environmental Sustainability Strategy, a call for evidence on this subject in 2023 and a consultation on draft principles and options for implementation in 2024.
Our framework for implementation of this work is set out in Chapter 2 including:
- updated Consumer Environmental Information Principles,
- brief supplementary guidance and
- our expectations where flights which depart from or arrive at UK airports (“applicable flights”) are sold or advertised by airlines or other organisations in the UK. Within this document when referring to these airlines and organisations we collectively refer to “relevant airlines and organisations” or “relevant websites” or similar.
We also set out our plans to:
- continue to engage with relevant stakeholders, including internationally,
- monitor airline websites (and websites of other organisations that sell applicable flights in the UK) to assess conformity with the Consumer Environmental Information Principles and
- report on that monitoring.
This document also sets out a summary of responses to the consultation as well as appendices covering a list of organisations that responded to the consultation, the consultation questions and a summary of our technical review of a range of existing relevant aviation emissions methodologies. That review helped to support our decision making in this project and was considered alongside responses to the consultation.