There are many published examples of how early consideration of the impact of HF influences increases efficiency, reduces error, supports HP and can provide significant return on investment. These potential benefits, along with the statutory obligation towards safety and the implementation of SMS, provide incentives to seek a deeper understanding of HP within aviation.
Greater knowledge of systemic influences, as well as individual capabilities and limitations, will enable efficient and effective use of human and organisational resources. Through understanding the influences on people within their own environment, individuals and organisations can support people to perform to the best of their ability in completing a required task. Thus, providing a high level of safety, efficiency and individual engagement.
Early consideration of people in the design of equipment, technology and the development of procedures, will improve both safety and efficiency. Consideration should also be given to related aspects within the aviation system, such as the different teams that work collaboratively within the system. The interfaces between competing or even conflicting goals, of the individuals or teams involved also needs to be considered to optimise HP. Promotion and awareness of the multiple and variable challenges that people face will reduce the risk of potential mismatch between expected levels of performance and the actual level of performance in the real-world environment.
To develop this awareness, the CAA's strategy focuses on greater collaboration nationally and internationally. We can also learn from other safety critical industries. These partnerships should realise greater improvements in understanding and applying HP knowledge. In turn, this will enable the CAA to develop and promote a consistent approach toward HF/HP requirements. It will be focused on supporting all our aviation communities and improving regulatory oversight of statutory requirements.