Ordinary technical problems that cause flight disruption, such as component failure or general wear and tear, should not be considered an 'extraordinary circumstance' and compensation should be payable in these cases.
If you have a new claim about a technical disruption, or your airline previously declined your claim due to a technical fault, please contact your airline. If you want, you can use our template letter.
Please be aware that in the UK the legal limit to issue claims at Court is 6 years from the date of the incident in England and Wales and 5 years in Scotland, but we would suggest you contact your airline as soon as possible. If your claim is nearing the 6 year limit, you may wish to consider legal action.