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For advice regarding problems you could encounter when viewing our publications or completing our online forms, please refer to the FAQs below.
To view the Publications requires Adobe Acrobat Reader software. This is freely available from the Adobe web site.
It is strongly recommended that you use the latest version.
It is also strongly recommended that any previously installed versions of Acrobat are fully uninstalled before you install the latest version.
Occasionally problems can arise with the larger documents when they are displayed within the browser. The following action can resolve this problem. Right click on the link to the document and then choose to save the file to a local drive, then open the file directly in Acrobat Reader.
If you still experience difficulties then to help us to provide a better service please email our webmaster and state the operating system, browser version and Acrobat version being used together with the details of document concerned.
To complete and submit one of our PDF forms, your web browser needs to be configured to open the form using Adobe Acrobat Reader in a tab/window of your web browser. Some newer web browsers include their own PDF viewer software which works well for reading documents, but does not allow forms to be filled in. Also, some browsers will open a PDF in Adobe Acrobat Reader but not as part of your web browser, so when you submit the form there might be an error.
Unfortunately we can't advise on how to configure every version of every web browser product, but below are a few examples that may work for you. There are also many helpful pages on the web that describe how to make these configuration changes. You can find these using your web browser search tool.
First of all please ensure you have a current version of Adobe Acrobat Reader installed.
If you don't have Acrobat or Reader, or haven't installed the PDFViewer plug-in, then Safari shows PDF files using the Mac OS X native PDF support. Support for many Adobe PDF workflows (such as the Collaboration feature or many Forms and Security features) is unavailable.
The Adobe website offers further information.
Sorry, mobile devices typically use a cut down version of the Acrobat reader software, for many of these devices the cut down versions of the software do not provide enough capability to be able to submit PDF forms on-line.
You will need to use a device that has a full version of Acrobat Reader installed.
See what we got up to at last weekend's Droneshow - helping drone users to safely enjoy their flying… https://t.co/QQAgQr9K51
4 days ago
RT @transportgovuk: Today Aviation Minister Liz Sugg announces a new Passenger Charter proposal, which aims to enhance the journeys of all…
4 days ago
Last weekend we were at the UK Drone and Tech show spreading the word on drone safety and helping drone operators -… https://t.co/P6UOtBEqSp
5 days ago
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Tackling crime and improving safety
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