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UK Civil Aviation Regulations

These are published by the CAA on our UK Regulations pages. EU Regulations and EASA Access Guides published by EASA no longer apply in the UK. Our website and publications are being reviewed to update all references. Any references to EU law and EASA Access guides should be disregarded and where applicable the equivalent UK versions referred to instead.

This report provides information on the CAA's role in complaint handling, the development and implementation of Alternative Dispute Resolution (ADR) in the aviation sector and includes feedback from consumers, businesses and ADR entities.
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