We use necessary cookies to make our website work. We'd also like to use optional cookies to understand how you use it, and to help us improve it.

For more information, please read our cookie policy.

The Consumer Panel helps the CAA to deliver regulation that positively promotes the interests of consumers.

This is the Panel's fourth annual report. It sets out the Panel's views on a range of issues, including Heathrow Airport, runway expansion, complaint handling and ADR and airport surface access.
Status:
Current
Review comment:
-
Version:
1
Version date:
19-Dec-2016
View file:

This publication features in the following categories.

News from UK Civil Aviation Authority

  1. Regulator signs working arrangement with Japan
  2. Plans to upgrade airspace unveiled by UK regulator
  3. Regulator Board hosted a stakeholder meet-and-greet at Farnborough Airshow