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Assessment of the compliance of 15 airlines with the requirement to provide passengers with information about their rights when a disruption occurs and of their adherence to relevant case law when assessing claims for compensation, as well as an update on the compliance of airlines covered in CAP 1227 who were categorized as 'taking steps' to becoming compliant.
Status:
Current
Review comment:
-
Version:
1
Version date:
06-May-2016
View file:

This publication features in the following categories.

News from UK Civil Aviation Authority

  1. Aviation on track for busiest Christmas in history following record breaking summer
  2. Rapid response by UK Airlines minimises disruption to passengers
  3. Birmingham Airport security trainer sentenced