We use necessary cookies to make our website work. We'd also like to use optional cookies to understand how you use it, and to help us improve it.

For more information, please read our cookie policy.

UK Civil Aviation Regulations

These are published by the CAA on our UK Regulations pages. EU Regulations and EASA Access Guides published by EASA no longer apply in the UK. Our website and publications are being reviewed to update all references. Any references to EU law and EASA Access guides should be disregarded and where applicable the equivalent UK versions referred to instead.

This report analyses the results of consumer research carried out by the Civil Aviation Authority (CAA) in the first half of 2014. The objective of the research was to better understand consumers’ experiences of disruption to their journeys, and to help inform our approach to enforcing Regulation (EC) 261/2004, known as the Denied Boarding Regulations (DBRs).
Review comment:
Version date:
View file:

This publication features in the following categories.