We use necessary cookies to make our website work. We'd also like to use optional cookies to understand how you use it, and to help us improve it.

For more information, please read our cookie policy.

UK Civil Aviation Regulations

These are published by the CAA on our UK Regulations pages. EU Regulations and EASA Access Guides published by EASA no longer apply in the UK. Our website and publications are being reviewed to update all references. Any references to EU law and EASA Access guides should be disregarded and where applicable the equivalent UK versions referred to instead.

This guidance on the application of consumer law in the aviation sector seeks to inform the aviation community, consumers, consumer groups, and other interested parties on how we will apply our consumer powers. It sets out our powers in relation to aviation specific legislation and general consumer law and outlines our approach to achieving compliance.
Review comment:
Reviewed and amended to make reference to the changes to consumer enforcement bought about by the Consumer Rights Act 2015 and to clarify the CAA’s Public Sector Equalities Duty.
Version date:
View file:

This publication features in the following categories.