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UK Civil Aviation Regulations

These are published by the CAA on our UK Regulations pages. EU Regulations and EASA Access Guides published by EASA no longer apply in the UK. Our website and publications are being reviewed to update all references. Any references to EU law and EASA Access guides should be disregarded and where applicable the equivalent UK versions referred to instead.

The CAA's Consumer Strategy articulates its commitment to consumers and explain how we uphold consumer rights and embed the consumer interest across the organisation.

The Board of the UK Civil Aviation Authority is committed to improving outcomes for consumers.

We’ve long set out our goal to make sure that passengers are at the heart of every decision we make alongside ensuring the sector meets the highest safety and security standards.

Our Consumer Strategy sets a new standard for transparency, accountability and passenger-centric commitments, as we strive to uphold consumer choice, value and fair treatment.