Information from the CAAread more
The UK CAA’s Consumer and Markets Group will, in the event of the failure of ATOL holder, contact the appointed Insolvency Practitioner/Administrator or Liquidator to obtain its booking data. The booking data may contain your personal details including your name, postal and/or email address, telephone number and details of your booking. This data may be used for the purpose of arranging repatriation and claims management.
The processing of your personal data is necessary for the purposes of our, or our third parties’, legitimate interests and does not affect your fundamental rights and freedoms as a data subject.
We need to share your claims data with CAA internal auditors, external auditors and the contracted claims processing agencies, based in the UK, for the purpose of audit and processing refund claims after the failure of an ATOL company.
We retain your personal information for 7 years after the failure of the ATOL company. The data is held for compliance and audit purposes.
You may submit an information enquiry or make a complaint about how we have processed your personal information by emailing FOI.firstname.lastname@example.org. Please be aware that the CAA is subject to the Freedom of Information Act, which means we may need to release information you have supplied to us. However, we would never disclose your personal information without first obtaining your consent.
You have further rights as a data subject, which can be found here. Contact details of the CAA’s Data Protection Officer can be found here. You have a right to complain to the ICO about the CAA’s processing of personal data. Access to our General privacy notice can be found here.This privacy notice is subject to change.
Travel businesses reminded to submit accurate ATOL applications before deadline: https://t.co/dWfdFR3ppq #ATOL #TravelIndustry
2 months ago
Read all @UK_CAA
Latest Civil Aviation Authority review finds passengers still concerned about paying extra to sit together
27 October, 2018
Advice to UK consumers on Cobalt Air ceasing operations
18 October, 2018
Airlines given guidance on assisting passengers with hidden disabilities
15 October, 2018
Read all News
Why aviation helps give the UN’s International Day of Persons with Disabilities a true global dimension
3 December, 2018
Planning your next holiday abroad?
10 April, 2018
Passengers with hidden disabilities
8 December, 2016
Read All Blogs