• We are not just internally focussed. We are conscious of the effect our policies and decisions might have, in line with the Public Sector Equality Duty and how we are able to use our role as the regulator to effect positive change in a wide range of areas. Examples include our work with airports on ranking accessibility for disabled passengers, raising awareness for Hajj travellers about unlawful travel agents and leading aviation regulatory changes that have enabled pilots with certain medical conditions to keep flying.