• UK Civil Aviation Authority launched largest peacetime repatriation on 23 September 2019 to bring more than 150,000 people back to the UK
  • Yesterday, 71 flights operated to bring back around 17,000 passengers
  • In the first three days of our operation we have now successfully flown home around 46,000 people, approximately 30 per cent of the total number
  • So far we have flown around 95 per cent of people back to the UK on the original day of departure of their Thomas Cook flight.
  • Over 70 flights are scheduled to operate today, 26 September, to bring back a further 16,000 people
  • The CAA's flying programme continues until Sunday 6 October with more than 1,000 flights planned in total
  • The CAA is pleased to have now also returned home over 150 Thomas Cook crew, which is the majority of those crew members that were abroad when the company ceased trading.

Richard Moriarty, Chief Executive at the UK Civil Aviation Authority, said: “We have flown home around 46,000 people in the first three days of our operation and around 95 per cent of people have flown home on their original departure date with Thomas Cook. We have now also contacted over 2,000 hotels to enable ATOL protected holidaymakers staying there to have peace of mind and enjoy the rest of their holiday without losing out financially. If a hotel demands extra payments from ATOL protected holidaymakers we would encourage them not to pay, and to call our helpline on +44 1753 330 330. We will not rest until we bring everyone home who is due to complete their holiday on or before 6 October.”

Thomas Cook customers are reminded to check the dedicated website for further information - thomascook.caa.co.uk.


Flying programme information:

Statistics      Day 3 - 25/09/19         Totals to date
Flights completed               72          206
Passengers returning in the UK          16,892          45,862
Unique visitors to dedicated site          164,256          2,206,465
Page views on dedicated site          1,587,169          10,084,473



The number of passengers reported is based on Thomas Cook booking data. It is likely that some passengers booked on these flights will choose to make alternative arrangements and therefore not fly, thus reducing the actual number of people who travel on our aircraft. The exact numbers will not be known until the end of the programme.