A candidate can request a Full Review which is a comprehensive investigation into the accuracy and integrity of examination content and materials delivered to the candidate during a specific test.
- The Full Review must be formally instructed by the candidate by requesting a "Review" in their results portal page;
- It must be requested within 14 calendar days of the examination in question.
The full examination review fee should be paid by the candidate at the time of request, which is fully refundable if an error is found and the candidate marks are adjusted accordingly.
The CAA endeavours to complete this service within 10 workings days of receipt of the request. A message notification, explaining the findings and closing actions will be added to the 'User Messages' area in the candidate e-Exam portal.