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CAP2575: Airline digital accessibility report 2023

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The CAA is committed to improving how we deliver services, please help us by completing a short survey about your experiences today

Earlier this year, we commissioned Hassell Inclusion to undertake a targeted website accessibility audit of eleven airlines. These airlines were selected for providing air transport services for the highest volume of passengers across UK airports, including considering the proportion of flights provided across the major regional airports.

For more detail around why we commissioned this report please also read our Airline digital accessibility report cover paper.

Status:
Current
Review comment:
-
Version:
1
Version date:
25-Aug-2023
View file:

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