• It is important to recognise that you are applying for a new licence and it is not simply a case of completing an application form and paying the required renewal fee.

    To grant a new licence the CAA must be satisfied that the licence authorisation applied for is sufficient and that the business has adequate financial resources to meet its’ actual and potential obligations. 

    Please note that as part of the renewal process additional information will be required in order for the CAA to consider its’ financial assessment and licensing conditions. In order to obtain an accurate result as part of your renewal you will be required to submit the relevant figures from your financial statements, confirmed by an ATOL Reporting Accountant and the additional information required.

    Communications will be sent to those whose current licence expires at the end of March 2021 and where subject to a financial assessment, the additional information will consist of, but not necessarily be limited to the following:-

    • Detail of licensable bookings cancelled as a result of Covid-19 since the most recent financial year end, where refunds have been made or are due to be made to consumers.
    • Detail of licensable bookings cancelled as a result of Covid-19, where RCN’s (Refund Credit Notes) have been issued to consumers but not yet redeemed.
    • Detail of licensable bookings due to depart in the future.
    • Detail of payments made to and refunds received from suppliers relating to the above bookings.
    • Up to date cash balances.
    • Detail of loans/bank facilities agreed since the most recent financial year end and value agreed but un-utilised facilities (e.g. overdraft)

    Booking Information Form

    You will access a partially completed online application form via the ATOL portal and this should be checked for the accuracy of the pre-populated information and be amended and updated as appropriate. You must complete the blank sections relating to your financial statements, breakdown of revenue and the expected business under the new licence. The required supporting information (including but not necessarily limited to the latest financial statements) must be uploaded as attachments to the online form.

    To complete your application we will require (except from Franchise ATOL's with an authorisation of less than £5 million revenue and 1,000 passengers) the submission of an Annual Accountants' Report Part 2 via the ATOL portal from a valid ATOL Reporting Accountant. This report is generated from the financial information provided in your application form and is therefore not available to your ATOL Reporting Accountant until your after application has been submitted.

    Guidance for ATOL Reporting Accountants can be viewed here

    When a complete application has been submitted it will be assessed for change and if there are matters that require clarification we will contact you. Where required, the Annual Accountants Report Part 2 will then be made available to your ATOL Reporting Accountant.

    Once the final submission of the Annual Accountants Report Part 2 is made, the financial assessment will be carried out.

    The next stage should be the issue of an offer of licence renewal, which may be subject to the provision of further requirements that must be met in full before the current licence expires in order to grant the new licence.

    Submission of Annual Accountants Report Part 1 (AAR Part1)

    The Annual Accountants’ Report Part 1 is populated with the actual APC Returns submitted for the required period and is now made available for review by your ARA (via their Portal Account) when the renewal window opens.

    If your ARA does not agree the with the figures they must reject the report, which will generate a notification advising that you should contact the APC Team to make the necessary amendments. Once the amendments have been updated the revised AAR Part 1 will be made available for review and submission by your ARA. 

    You should ensure that a complete application and Annual Accountants' Report Part 2 are submitted in good enough time to allow the CAA to consider this and for you to meet any conditions set to enable grant of a new licence.

    Failure to Renew your Licence

    If a new licence is granted before the current licence expires, the same licence number will be allocated, which will mean that your business can continue to legally transact licensable business without interruption and inconvenience to both you and your consumers.

    If a new licence is not granted before the current licence expires, you will be included on a list that the CAA publishes and you cannot legally transact licensable business. This means you would have to immediately cease offering, booking, receiving any payment (including balances for existing bookings), fulfilling licensable business and remove all references to the expired ATOL and the logo. You would also have to make arrangements to make refunds for all existing licensable bookings. The CAA’s policy document: Making arrangements when an Air Travel Organiser’s Licence (ATOL) is not renewed provides further advice.

    Non-Renewal Form