It is important to recognise that you are applying for a new licence and it is not simply a case of completing an
application form and paying the required ATOL licence renewal fee.
To grant a new licence the CAA must be satisfied that the licence authorisation applied for is sufficient and that
where appropriate, the business has adequate resources that meet the published Financial Criteria.
You will access a partially completed online application form via the ATOL portal and this should be checked for the accuracy of the pre-populated information and be amended and updated as appropriate. You must complete the blank
sections relating to your financial statements, breakdown of turnover and the expected business under the new licence. The required supporting information (including but not necessarily limited to the latest financial statements) must be uploaded as attachments to the online form.
To complete your application for the purpose of processing we will require (except from Franchise ATOL's and Licences with an authorisation of more than £20M) the
submission of an Annual Accountants' Report Part 2 via the ATOL portal from a valid ATOL Reporting Accountant. This report is generated from the financial information provided in your application form and is therefore not available to your ATOL Reporting Accountant until your application has been submitted.
When a complete application has been submitted it will be assessed for change and if there are matters that require
clarification we will contact you. The next stage should be the issue of an offer of licence renewal, which may be
subject to the provision of further requirements that must be met in full before the current licence expires in order
to grant the new licence.
You should ensure that a complete application and Annual Accountants' Report Part 2 are submitted in good enough time to allow the CAA to consider this
and for you to meet any conditions set to enable grant of a new licence.
If a new licence is granted before the current licence expires, the same licence number will be allocated, which
will mean that your business can continue to legally transact licensable business without interruption and
inconvenience to both you and your customers.
If a new licence is not granted before the current licence expires, you will be included on a list that the CAA
publishes and you cannot legally transact licensable business. This means you would have to immediately cease offering,
booking, receiving any payment (including balances for existing bookings), fulfilling licensable business and remove
all references to the expired ATOL and the logo. You would also have to make arrangements to make refunds for all
existing licensable bookings. The CAA’s policy document: Making arrangements when an Air
Travel Organiser’s Licence (ATOL) is not renewed provides further advice.
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