The APC, which is set at £2.50, is a per passenger charge payable by licence holders to the Air Travel Trust Fund which becomes payable each time a consumer books a product covered by your licence. A passenger is defined as a person who is two years of age or more, on any date of travel.
To find out more, click on the questions below:
The type and size of your licence will determine when and how frequently you make APC payments. APC reporting is retrospective, please refer to the APC Return and Payment Frequency Chart to see what category you fit in to.
Your APC figures are based on sales of flight inclusive packages (Single-contract and Multi-contract) or flight only seats that are sold under your ATOL licence to members of the public, both direct and through a retail travel agent.
The APC is not required for 'ATOL to ATOL' business.
For example, on a booking for four people, £10.00 APC will be due.
You can report your figures in two ways:
The CAA's preferred method for collection of your passenger figures is via the online reporting facility for ATOL holders accessible via ATOL Online
If you don't have regular access to the internet, or you do not wish to report your figures via the APC website portal, you will be able to continue to submit paper returns which are available to download on the APC Forms page. The CAA must receive these returns within 14 days of the period end to avoid breaching the terms of your licence.
The CAA's preferred method is to set up a Direct Debit. To use this method simply complete the Direct Debit form and return to the APC team at the address provided.
You can also pay by cheque. If you do wish to pay by cheque, it must be made payable to "Air Travel Trust". For cheque and all other payment types, you will need to ensure your APC payment is received by the ATT within six weeks, as set out in the APC Return and Payment Frequency Chart, to avoid breaching the terms of your licence.
For any other methods of payment please contact a member of the APC team on 020 7453 6470 or by email on firstname.lastname@example.org for details.
The requirement to report the APC is included in the ATOL Standard Terms. Failure to report the APC is therefore a breach of the Standard Terms and the Civil Aviation (Air Travel Organisers' Licensing) Regulations 2012 (as amended) ATOL holders' would risk action being taken against them.
Missing the payment deadline is an offence under Regulation 7 (standard ATOL Holders) or 8(2) (SBA's) of The Civil Aviation (Contributions to the Air Travel Trust) Regulations 2007 (as amended).
Your APC contribution will go into the Air Travel Trust Fund (ATTF). The ATTF's primary function is to protect consumers in the event of a tour operator going out of business. This fund will be used to refund passengers with forward bookings and repatriate passengers stranded abroad.
No, the APC is a per passenger charge payable by ATOL holders to the CAA, not individual passengers. This means it should not appear as an additional passenger charge or 'tax' in brochures, websites or on ATOL Certificates.
You can say that the APC is a £2.50 per person contribution ATOL tour operators make to the CAA to protect the money they pay for their holiday or flight. In the unlikely event of a business going bust, the CAA will refund money paid over and arrange for people abroad to fly home.
Yes, APC is a charge generated on the booking of a licensable trip. When a booking is made, the passenger's money will be protected from that moment until they return from their trip. In the event of a cancellation consumers' deposits are protected until a refund is paid to the consumers.
You can contact ATOL Protection Contribution (APC) by email on email@example.com.
Before submitting an enquiry, please ensure that the answer you seek is not contained within these FAQs.
Travel businesses reminded to submit accurate ATOL applications before deadline: https://t.co/dWfdFR3ppq #ATOL #TravelIndustry
5 months ago
Read all @UK_CAA
CAA urges Christmas crack down on violent and drunken airline passengers
14 December, 2018
Latest Civil Aviation Authority review finds passengers still concerned about paying extra to sit together
27 October, 2018
Advice to UK consumers on Cobalt Air ceasing operations
18 October, 2018
Read all News
Why aviation helps give the UN’s International Day of Persons with Disabilities a true global dimension
3 December, 2018
Planning your next holiday abroad?
10 April, 2018
Passengers with hidden disabilities
8 December, 2016
Read All Blogs