The CAA is responsible for enforcing the ATOL Regulations that stand behind the ATOL system. In most cases we take
an educational and advisory role, but on occasions we will have to take action which may lead to a person or company
Our enforcement actions are guided by the ATOL
We give advice on all aspects of the ATOL Regulations, and are able to answer queries from both ATOL holders and
other air travel businesses. We can also give advice about the ATOL Regulations and the ATOL system to trade bodies,
financial and legal businesses and institutions, and to other regulators and enforcement authorities.
The ATOL Enforcement team can give advice on:
PROFiT is a coalition of travel industry partners working together to eliminate fraud in the travel industry. The
aim of the group is to give confidence to consumers when booking holidays by giving advice and by highlighting
By introducing simple steps within your organisation you can help to protect your business and the customers that
book with you.
Visit the PROFiT website for more information: www.profit.uk.com.
Please contact ATOL Enforcement using the following EMail Address: firstname.lastname@example.org. Please note that the immediacy provided by the email system
does not imply an immediate response. However, we will seek to deal with your message as soon as possible.
Before submitting an enquiry, it is vital to us that you ensure the answer you seek is not contained within the
general and specific information hosted on this site. All enquires will be treated in confidence.
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