Showing 1 to 10 of 290 results
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Special assistance problems
Resolving special assistance problems if they arrive while you travel
Last updated: 27 February 2024
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Accessing special assistance at the airport
Information for passengers with disabilities and reduced mobility
Last updated: 02 August 2023
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Arranging special assistance
Information for passengers with disabilities or reduced mobility
Last updated: 24 August 2023
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Accessing special assistance on your flight
Information for passengers with disabilities and reduced mobility
Last updated: 24 August 2023
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Passengers requiring special assistance
Travelling with a disability or reduced mobility
Last updated: 13 October 2021
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Passengers with disabilities and reduced mobility
Information about your rights and how to access special assistance
Last updated: 02 August 2023
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RP2 Airline Community Special Interests Paper (PDF)
RP2 Airline Community – Special Interests Paper Final- Dec 2013 Introduction The Co-Chairs Customer Consultation Working Group report for RP2 provided CAA with a summary of the respective positions of NATS/NERL and the Airline Community.
Last updated: 18 November 2021
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Access to Air Campaign
Activities relating to our campaign to make sure everyone has fair access to air travel.
Last updated: 20 February 2024
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Airline seating allocations
Information on seating allocation
Last updated: 02 August 2023
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UK Civil Aviation Authority calls out unacceptable levels of airport accessibility performance despite improvements
A total of eight airports were ranked as ‘poor’ in early months of the reporting period as too many disabled passengers and passengers with reduced mobility were waiting for unacceptably long periods for assistance on arrival.
Last updated: 20 February 2024
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