Showing 1 to 10 of 269 results
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Special assistance problems
Resolving special assistance problems if they arrive while you travel
Last updated: 20 May 2024
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Arranging special assistance
Information for passengers with disabilities or reduced mobility
Last updated: 20 May 2024
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Accessing special assistance at the airport
Information for passengers with disabilities and reduced mobility
Last updated: 20 May 2024
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Accessing special assistance on your flight
Information for passengers with disabilities and reduced mobility
Last updated: 20 May 2024
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Passengers requiring special assistance
Travelling with a disability or reduced mobility
Last updated: 13 October 2021
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Passengers with disabilities and reduced mobility
Information about your rights and how to access special assistance
Last updated: 20 May 2024
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Regulator urges consumers to brush up on their passenger rights ahead of the August Bank Holiday
Passengers are being reminded of what they are entitled to if their flight is delayed or cancelled, the importance of booking ahead if special assistance is needed and to be aware of baggage and liquid allowances.
Last updated: 23 August 2024
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RP2 Airline Community Special Interests Paper (PDF)
RP2 Airline Community – Special Interests Paper Final- Dec 2013 Introduction The Co-Chairs Customer Consultation Working Group report for RP2 provided CAA with a summary of the respective positions of NATS/NERL and the Airline Community.
Last updated: 18 November 2021
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Airport accessibility reports
Activities relating to our campaign to make sure everyone has fair access to air travel.
Last updated: 07 August 2024
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Airline seating allocations
Information on seating allocation
Last updated: 20 May 2024
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