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UK – EU Transition, and UK Civil Aviation Regulations

To access current UK civil aviation regulations, including AMC and GM, CAA regulatory documents, please use this link to UK Regulation. Please note, if you use information and guidance under the Headings below, the references to EU regulations or EU websites in our guidance will not be an accurate information or description of your obligations under UK law. These pages are undergoing reviews and updates.

UK operator, Flybe, which offered services from various UK airports, has suspended all operations with immediate effect: https://www.flybe.com/.

Advice to UK consumers seeking information about refunds, travel insurance claims.

We are aware of the following airlines offering Flybe passengers special fares:

Blue Islands

Additional services from Jersey and Guernsey to Exeter and Birmingham. Passengers should contact Blue Island's customer service on: 01534 740 951

easyJet

Special fares apply to any former Flybe route which easyJet also operates.

Passengers should contact easyJet's customer service on;

  • If calling from UK & elsewhere: +44 (0) 330 365 5000
  • If calling from France: 0806 141 143
  • If calling from the Netherlands: 0900 506 0900
  • If calling from Italy: 199 304 213

British Airways

Special fares are available to and from:

Aberdeen, Amsterdam, Belfast City, Edinburgh, Jersey, Dusseldorf, Geneva, Milan, Manchester, Newcastle, Glasgow, Inverness, Leeds Bradford, Paris, Nice.

Passengers should visit https://www.britishairways.com/travel/flightops/public/en_gb

Air France/KLM

Reduced fares available for Flybe customers between UK/Ireland and France, Netherlands, Germany, Switzerland and Italy.

These fares are only available via the Air France/KLM call centre 0207 660 0337

Ryanair

Special fares available on five routes until the end of April 2020:

  • Liverpool - Knock
  • Bournemouth - Dublin
  • Belfast- Stansted
  • Bristol - Dublin
  • Belfast - Manchester

Passengers can book at www.ryanair.com

Train operators

We are also aware that the Rail Delivery Group has confirmed all train operators in Britain have agreed to provide free travel to Flybe staff and customers unable to travel over the next week.

Please show proof of employment or planned journey (boarding card or flight confirmation) to station staff who will help you get to your destination:

https://twitter.com/RailDeliveryGrp/status/1235505995633262592

Eurostar

Eurostar is offering discounted fares to affected Flybe customers. Customers with a Flybe booking between London and Paris or Amsterdam, can call on the numbers below until Sunday quoting their Flybe booking reference.

  • UK 03432 186 186
  • France 01 70 70 60 88
  • Netherlands 0207 16 83 25

Note: This page will be updated when the CAA receives rescue fare information from other airlines.

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