Thomas Cook flying programme

UK Civil Aviation Authority launches flying programme to bring home Thomas Cook customers

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Advice to UK consumers on British Midland Regional Limited (FlyBMI) suspending operations

UK airline suspends flights

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Latest UK Aviation Consumer Survey finds passengers in the north and Northern Ireland ‘most satisfied’ flyers

2018-12-30 The UK Civil Aviation Authority has today published its latest UK Aviation Consumer Survey, which shows passengers living in the north of England and Northern Ireland to be the most satisfied with their overall experience of flying from the UK. The research also found consumers from London, the Sout

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Advice to UK consumers on Cobalt Air ceasing operations

Cypriot airline has ceased trading

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Further advice to UK consumers impacted by Primera Air ceasing operations

The following airlines are offering Primera Air passengers rescue fares.

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Latest UK Aviation Consumer Survey shows decline in passenger satisfaction

Overall satisfaction has gradually fallen since Spring 2016

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Only use approved commercial drone users or you could be out of pocket – warns CAA

 If you are paying someone to fly a drone you must check that they have the necessary safety approval or you could be paying for an unsafe operator that probably won’t have any insurance if things go wrong, the UK Civil Aviation Authority (CAA) warned today.

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How late would you book?

ATOL survey reveals holiday booking habits of UK consumers

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Thousands more airline passengers are now receiving compensation thanks to Alternative Dispute Resolution

ADR has helped resolve more than 10 thousand passenger complaints in the first 12 months since it launched.

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New Chair of CAA Consumer Panel appointed

Former Consumer Affairs Minister, Jenny Willott, selected to chair the Consumer Panel

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