Latest UK Aviation Consumer Survey finds passengers in the north and Northern Ireland ‘most satisfied’ flyers
The UK Civil Aviation Authority has today published its latest UK Aviation Consumer Survey, which shows passengers living in the north of England and Northern Ireland to be the most satisfied with their overall experience of flying from the UK.
The research also found consumers from London, the Sout
Advice to UK consumers on Cobalt Air ceasing operations
Cypriot airline has ceased trading
Further advice to UK consumers impacted by Primera Air ceasing operations
The following airlines are offering Primera Air passengers rescue fares.
Latest UK Aviation Consumer Survey shows decline in passenger satisfaction
Overall satisfaction has gradually fallen since Spring 2016
Only use approved commercial drone users or you could be out of pocket – warns CAA
If you are paying someone to fly a drone you must check
that they have the necessary safety approval or you could be paying for an
unsafe operator that probably won’t have any insurance if things go wrong, the
UK Civil Aviation Authority (CAA) warned today.
How late would you book?
ATOL survey reveals holiday booking habits of UK consumers
Thousands more airline passengers are now receiving compensation thanks to Alternative Dispute Resolution
ADR has helped resolve more than 10 thousand passenger complaints in the first 12 months since it launched.
New Chair of CAA Consumer Panel appointed
Former Consumer Affairs Minister, Jenny Willott, selected to chair the Consumer Panel
Civil Aviation Authority response to Laser Misuse Bill
Statement from Chief Executive Andrew Haines on the Government Laser Misuse (Vehicles) Bill
Consultation: CAA proposes guidelines for airlines on improving assistance to people with hidden disabilities
The UK Civil Aviation Authority is consulting on a new regulatory framework to ensure passengers with hidden disabilities get the assistance they need from airlines.