UK Civil Aviation Authority update on Thomas Cook refunds programme

Over 200,000 claims now received

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ATOL announces completion of renewals process following deadline extension

Delay enabled ATOL holders affected by Thomas Cook collapse to focus on looking after customers

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Thomas Cook claims website update


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CAA confirms Operation Matterhorn concludes today as final flight heads to UK

Largest ever ATOL refunds scheme opens

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Flights depart to bring home final passengers of Operation Matterhorn flying programme

Day 13 update

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Final weekend of Operation Matterhorn begins, returning the last 10,000 Thomas Cook passengers back to the UK

Day 12 update

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Three days remain of Operation Matterhorn with up to 14,000 passengers left to return

Day 11 update

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Operation Matterhorn brings over 127,000 Thomas Cook passengers back to the UK in the first ten days

19,000 more passengers set to return before Sunday when their holidays are due to end

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Over 120,000 Thomas Cook passengers are now back in the UK

 30,000 more passengers due to continue their holidays before being repatriated this week

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Operation Matterhorn enters second week

 Passengers still abroad are asked to provide CAA with contact details

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