CAA calls for more prosecutions to crack down on violent and drunken airline passengers

We have received more than 200 incident reports so far in 2018.

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CAA statement on passenger compensation during the current Ryanair strike

Advice for passengers

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Millions expected to jet off for summer sunshine

Late-bookers advised to ensure their holiday is financially protected

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UK airports show big rise in help for disabled passengers

Three million requests for assistance at UK airports annually

 

 

 

 

 

 

 

 

 

 

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Civil Aviation Authority launches review of airlines’ allocated seating policies

The UK Civil Aviation Authority (CAA) has today launched a review of airline allocated seating polices after conducting consumer research that showed the current approach to allocated seating is causing confusion.

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Thousands more airline passengers are now receiving compensation thanks to Alternative Dispute Resolution

ADR has helped resolve more than 10 thousand passenger complaints in the first 12 months since it launched.

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Consultation: CAA proposes guidelines for airlines on improving assistance to people with hidden disabilities

The UK Civil Aviation Authority is consulting on a new regulatory framework to ensure passengers with hidden disabilities get the assistance they need from airlines. 

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CAA flying programme ends as last flight lands at London Luton Airport

Almost 85 thousand people have been flown to the UK since the flying programme began on 2 October

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Flights depart the UK to bring home final passengers of CAA flying programme

20 flights are planned for today, returning 4,509 people to the UK

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CAA flying programme: Two days remain, 6,000 passengers still to return

The Civil Aviation Authority’s flying programme completed 18 flights during its 12th day of operation on Friday, returning a further 3,936 people to the UK.

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