CAA urges Christmas crack down on violent and drunken airline passengers
Over seven incidents a week of disruptive behaviour during 2018
Latest Civil Aviation Authority review finds passengers still concerned about paying extra to sit together
Paid for allocated seating - an update
Advice to UK consumers on Cobalt Air ceasing operations
Cypriot airline has ceased trading
Airlines given guidance on assisting passengers with hidden disabilities
CAA guidelines follows similar work with UK airports
CAA calls for more prosecutions to crack down on violent and drunken airline passengers
We have received more than 200 incident reports so far in 2018.
CAA statement on passenger compensation during the current Ryanair strike
Advice for passengers
Millions expected to jet off for summer sunshine
Late-bookers advised to ensure their holiday is financially protected
UK airports show big rise in help for disabled passengers
Three million requests for assistance at UK airports
Civil Aviation Authority launches review of airlines’ allocated seating policies
The UK Civil Aviation Authority (CAA) has today launched a review of airline allocated seating polices after conducting consumer research that showed the current approach to allocated seating is causing confusion.
Thousands more airline passengers are now receiving compensation thanks to Alternative Dispute Resolution
ADR has helped resolve more than 10 thousand passenger complaints in the first 12 months since it launched.