CAA urges Christmas crack down on violent and drunken airline passengers

Over seven incidents a week of disruptive behaviour during 2018

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Latest Civil Aviation Authority review finds passengers still concerned about paying extra to sit together

Paid for allocated seating - an update

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Advice to UK consumers on Cobalt Air ceasing operations

Cypriot airline has ceased trading

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Airlines given guidance on assisting passengers with hidden disabilities

CAA guidelines follows similar work with UK airports

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CAA calls for more prosecutions to crack down on violent and drunken airline passengers

We have received more than 200 incident reports so far in 2018.

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CAA statement on passenger compensation during the current Ryanair strike

Advice for passengers

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Millions expected to jet off for summer sunshine

Late-bookers advised to ensure their holiday is financially protected

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UK airports show big rise in help for disabled passengers

Three million requests for assistance at UK airports annually











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Civil Aviation Authority launches review of airlines’ allocated seating policies

The UK Civil Aviation Authority (CAA) has today launched a review of airline allocated seating polices after conducting consumer research that showed the current approach to allocated seating is causing confusion.

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Thousands more airline passengers are now receiving compensation thanks to Alternative Dispute Resolution

ADR has helped resolve more than 10 thousand passenger complaints in the first 12 months since it launched.

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