•  UK Civil Aviation Authority launched largest peacetime repatriation 'Operation Matterhorn' on 23 September 2019 to bring more than 150,000 people back to the UK
  • Yesterday, 69 flights operated to bring back around 15,000 passengers
  • In the first four days of our operation we have now successfully flown home around 61,000 people, over 40 per cent of the total number
  • So far, we have flown around 95 per cent of people back to the UK on the original day of departure of their Thomas Cook flight
  • 72 flights are scheduled to operate today (27 September) to bring back around a further 16,000 people
  • Operation Matterhorn continues until Sunday 6 October with more than 1,000 flights planned in total

Richard Moriarty, Chief Executive at the UK Civil Aviation Authority, said: “Despite the challenges of this unprecedented situation, I am pleased that our Operation Matterhorn is on track with around 61,000 people flown home in the first four days - over 40 per cent of the total. Around 95 per cent of people have flown home on their original date of departure at the end of their holiday. An operation of this scale and complexity will inevitably cause some inconvenience and disruption and I am very grateful to holidaymakers for bearing with us as we work around the clock to bring them home.”

Thomas Cook customers are reminded to check the dedicated website for further information - thomascook.caa.co.uk.


Flying programme information:


Statistics   Day 4 - 26/09/19    Totals to date
Flights completed       69       275
Passengers returning in the UK      15,259       61,121



The number of passengers reported is based on Thomas Cook booking data. It is likely that some passengers booked on these flights will choose to make alternative arrangements and therefore not fly, thus reducing the actual number of people who travel on our aircraft. The exact numbers will not be known until the end of the programme.