The Civil Aviation Authority publishes punctuality statistics
for the following airports: Aberdeen, Belfast City (George Best), Belfast
International, Birmingham, Bournemouth, Bristol, Cardiff Wales, Doncaster
Sheffield, Durham Tees Valley, East Midlands International, Edinburgh, Exeter,
Gatwick, Glasgow, Heathrow, Isle of Man, Jersey, Leeds Bradford, Liverpool
(John Lennon), London City, Luton, Manchester, Newcastle, Southampton, Southend
Full and Summary Analysis is prepared with the
co-operation of the airport operators and Airport Coordination Ltd. Their
assistance is gratefully acknowledged.
The changes in the punctuality statistics were prompted and informed by:
Evidence has recently come to light suggesting that the CAA needs to widen the scope of the data it publishes on on-time light performance and to improve its quality. CAA consumer research demonstrates that consumers consistently rate information on flight performance as important. Regarding on-time performance, research conducted by the CAA reveals that consumers are most concerned about their flights arriving at their destinations on time. In light of this evidence and in order to ensure that punctuality reporting is useful to consumers, the CAA decided to:
In early 2017, we began a review of the methodology we follow to calculate delay with the view to ensuring that our punctuality metrics are accurate, reliable and present a fair picture of aviation performance.
The review recommended that the CAA should move from an estimated gate delay approach to calculating actual gate delay. This was enabled by the introduction of AvStats which made it possible to calculate actual gate delay by collecting actual gate times from airports; thereby removing the need to use estimated taxi times. As a result, errors involved in calculating gate delay are minimised and the accuracy of the CAA's reported on-time data is increased.
These notes relate to publication covering the
period January 2018. For information
about publications prior to January 2018 please see individual publications
from that period.
The measure of punctuality is derived from the difference between actual gate time and planned gate time. Actual gate time refers to the “off-block” time on departure and “on-block” time on arrival.
Actual gate times of operation are supplied by airport operators to the CAA. The planned times are supplied by Airport Coordination Ltd or the airport operators themselves and include changes made up to 30 minutes before operation.
The actual gate time is not a mandatory field but is required to calculate punctuality. In instances where the actual gate time is not available it has been derived from the actual runway according to the following taxi time assumptions.
No account is taken of the different taxiing times associated with the terminal building used.
Only obvious mismatches between the actual gate time and planned gate time have been reconciled.
Airport Coordination Ltd is responsible for allocating slots to airlines operating at many of the airports included in the punctuality reports and their data are assessed with the “planned data” provided by the airports. Below is a list of airports at which Airport Coordination Ltd data is used to audit “planned data” reported by the airport Authorities
Aberdeen, Belfast City (George Best), Belfast International, Birmingham, Bournemouth, Bristol, Doncaster Sheffield, Durham Tees Valley, East Midlands International, Edinburgh, Gatwick, Glasgow, Heathrow, Jersey, Leeds Bradford, Liverpool (John Lennon), London City, Luton, Manchester, Newcastle, Southampton, Stansted.
For Cardiff and Exeter, Airport Coordination Ltd “planned data” is used and assessed in conjunction with the airports actual gate times as they do not provide planned gate times.
Airport Coordination Ltd does not coordinate slots for airlines at for the airports listed below and the “planned data” is not audited.
Isle of Man and Southend.
The number of flights cancelled is now included in the reports. For these purposes, the CAA defines a cancellation as:
“the non-operation of a previously planned flight, announced less than 24 hours before or after its scheduled departure time”
Additional fields have been introduced to the punctuality time bandings. The additional fields are as follows:
1) Number of cancelled flights: The inclusion of the number of flights cancelled to on-time performance metrics
2) Cancellations as a proportion of all flights: The inclusion of the proportion of flights cancelled to on-time performance metrics
Additional on-time performance bands as a proportion of all flights:
3) The existing “Early to 15 minutes late” band is split into three sub bands: Flights more than 15 minutes early percent, Flights 15 minutes early to 1 minute early percent, Flights 0 (zero) to 15 minutes late percent.
The new fields (and bands) are shown below (incl. Cancellations and unmatched flights)
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Civil Aviation Authority Consumer Tracker
18 December, 2017
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