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UK Civil Aviation Regulations

These are published by the CAA on our UK Regulations pages. EU Regulations and EASA Access Guides published by EASA no longer apply in the UK. Our website and publications are being reviewed to update all references. Any references to EU law and EASA Access guides should be disregarded and where applicable the equivalent UK versions referred to instead.

Making a complaint

Details of our complaints policy in respect of an ATOL failure

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ATOL claim queries

If you have a query about your ATOL claim and have been unable to contact our claims agency processing your claim, please log in to your claims portal account.

Complaints

If you wish to make a complaint to the CAA about our staff or the service you received following the failure of an ATOL holder, you will find information about the complaints policy and how to complain in the links below:

News from UK Civil Aviation Authority

  1. SaxaVord Spaceport granted range licence by Civil Aviation Authority
    • Published on:
    • Category: News Item
  2. Range control licences: Giving space space
    • Published on:
    • Category: Blog Post
  3. Nearly half of consumers think airports and airlines are ready for their summer getaway
    • Published on:
    • Category: News Item