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UK – EU Transition, and UK Civil Aviation Regulations

To access current UK civil aviation regulations, including AMC and GM, CAA regulatory documents, please use this link to UK Regulation. Please note, if you use information and guidance under the Headings below, the references to EU regulations or EU websites in our guidance will not be an accurate information or description of your obligations under UK law. These pages are undergoing reviews and updates.

10 August, 2021

Bird Holidays Ltd - ATOL 5546 ceased trading as an ATOL holder on 10th August 2021

The company based in Leeds traded under the name Bird Holidays and website www.birdholidays.co.uk.

The following information is for ATOL protected bookings. ATOL protected consumers are those that booked:

An ATOL protected flight inclusive package protected by Bird Holidays Ltd

Your ATOL Certificate will say either 'Package Single Contract' or 'Package Multi-Contract' in the bottom right hand corner. Bird Holidays Ltd's ATOL number 5546 will also be shown in the box to the left of this.

Package bookings made directly with Bird Holidays Ltd

You may make a claim for the cost of your ATOL protected booking (depending upon your original method of payment).

If you paid for your original trip by credit card to Bird Holidays Ltd your claim will be with the credit card issuer.

If you paid for your original trip by credit card and other methods to Bird Holidays Ltd your claim will be with the credit card issuer for the portion you paid by credit card, and ATOL for payments by all other methods.

If you paid for your original trip by any method other than credit card to Bird Holidays Ltd your claim will be with ATOL.

If you are making an ATOL claim, you will be required to use the most recent booking reference issued to you and your future travel date. We understand revisions may have been made to your booking, and as part of the claims process we will request all documentation and evidence of payments made to Bird Holidays Ltd. You do not need to submit this documentation when completing your claim form.

Claim Documents

ATOL claim form
Letter for credit card issuer

When completing the ATOL claim form:

  • Enter 00:00 if you do not know your flight times
  • Use your original date of booking
  • Use your most recent ATOL Certificate Number (Booking Reference)

Time limit for making a claim to ATOL by 9th August 2022.

The UK CAA has the power to prosecute offences related to its statutory functions. Person(s) who make fraudulent ATOL claims, following the failure of an ATOL holder, may be prosecuted by the UK CAA for offences under section 1 of the Fraud Act 2006. The maximum sentence for this offence is 10 years' imprisonment.

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