• The UK Civil Aviation Authority media team will remain available during the festive period, however we will be running a reduced service over the public holidays.

    The out of hours emergency press office phone number is +44 7789 745 636. Please be advised this service is for news and media outlets only.

    Please continue to get in touch with enquiries and we will respond as soon as possible.

    Media and Stakeholder Team

    The CAA media team provides a 24 hours, 365 days a year service for journalists and media professionals.

    Journalists and media professionals

    The media team are not able to assist with consumer enquiries or issues.

    Press Office contact details for journalists and media professionals:

    Telephone: 0333 103 6000 (09:00 - 17:00 Monday to Friday)
    From outside the UK: +44 333 103 6000
    Out of hours: 07789 745 636 (outside office hours and during UK public holidays)
    Email: press.office@caa.co.uk (monitored during office hours)

    Richard Taylor, Press Officer: richard.taylor@caa.co.uk
    Ollie Turner, Social and Media Manager: ollie.turner@caa.co.uk
    Andrew McConnell, Head of Media: andrew.mcconnell@caa.co.uk 

    If you need support with your travel arrangements due to Covid-19, please visit our Covid-19 page from our homepage

    Political stakeholders

    If you are a political stakeholder with an enquiry, please contact: Parliamentary.Relations@caa.co.uk

    General enquiries

    For general enquiries and feedback:

    Telephone: 0330 022 1500 (Main switchboard)
    Online contact form can be found on our 'Make an enquiry' page.