References to EU regulation or EU websites in our guidance will not be an accurate description of your obligations or rights under UK law.read more
Please note that it is not possible to provide detailed information on the likely requirements for the grant of a licence, as each application is different.
Our fees for making an application detailed in the table below. A full list of ATOL charges can be found in the Official Record Series 5 - Scheme of Charges.
Licence holders are required to provide reports of their
ATOL sales and the frequency ranges from monthly to quarterly based on the
level of licensable revenue authorised on the licence.
The key points to note are as follows:-
Further information on APC can be found here
Legally, the CAA must be satisfied that the people who own/control the business are fit and competent to hold a licence. It will request details of the history of the people in a position of influence within an applicant and consider if they are likely to operate in a proper manner if granted a licence. If its preliminary view is that the people are unfit or not competent to hold a licence, it will issue a proposal to refuse the licence application, setting out the reasons for reaching the view and giving the applicant an opportunity to make representations against the proposal.
The CAA has issued a policy note which sets out the personal fitness and competence criteria.
To apply for an ATOL you will need to create an online
account, please check ATOL Online
for more information how to do this.
An online application should be completed and submitted to
us, together with the applicable application fee and upload the applicable
supporting documents. Please note application fees are non-refundable.
We have produced a guide to assist in the completion of the
Standard Application GuideSmall Business ATOL Application Guide
The application process includes an assessment of your financial
projections. In the case of a start-up business we will require a certified
opening balance sheet and financial projections and you will be asked to
provide these during the application process.
In the case of a trading business, the latest accounts and financial
projections. (Sole Traders/Partnerships
will also be required to provide a certified Statement of Personal Assets and
Liabilities as at the same date as their accounts or the opening balance
sheet). These will need to be completed
for a minimum period of 12 months. If you are unsure of how to complete the
projections please talk to your accountants / auditors.
During the assessment stage of the process, one of the
Directors/Partners will be invited to complete the ATOL Accountable Persons
online course. Once this has been
completed the application will be assessed. The CAA will contact the applicant
to request any additional information. No further progress can be made until the
online course is completed and any requested additional information is provided
by the applicant.
Once all requested information has been received, the case
will be considered.
A formal meeting with the CAA is normally required. At the meeting, we will go through the
financial aspects of the case in detail, set against our published criteria,
and set out any necessary cash injections. We will also outline any fitness and
competence aspects relevant to the case. Finally, we will briefly run through
the administration requirements to maintain the licence, and give the applicant
the opportunity to raise any queries.
In most cases, a decision on the application will be
concluded at or very soon after the meeting.
Provided the applicant accepts the decision proposed at or
following the meeting, a formal decision letter is issued, listing all the
requirements necessary to grant a licence. The decision letter allows the
applicant up to two months to meet the requirements. The ATOL number will be
given to the applicant once the licence is granted.
Whilst we cannot give you an individual estimate on how long
this process may take, as each case varies.
On average a licence application takes around 12 weeks for the CAA to
reach a decision on the application.
The CAA considers applications on a case by case basis, however it will generally deem an application withdrawn if an applicant has not actively pursued the application (e.g. by not providing information requested in writing by the CAA) within a reasonable period of time, or by going out of communication entirely for 2 months or more.
An applicant can also request in writing that its application be considered as withdrawn.
Where an application is withdrawn or deemed to be withdrawn, no refund will be due.
If a business subsequently wishes to 're-activate' its application, a new application will need to be made, with the payment of a further application fee and the submission of a new application form and supporting documents.
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