When you book an ATOL protected holiday, you should be given an ATOL Certificate by your travel business as soon as you pay over any money for the holiday - even if this is only a deposit.
Your ATOL Certificate is proof that the holiday you have booked is protected by the ATOL scheme. It will tell you:
- What’s protected by ATOL
- Who’s covered
- Who is providing this protection (the travel business's name and ATOL number)
Your ATOL Certificate will also tell you what to do if your travel business stops operating. Read the full terms of the Air Travel Trust Payment Policy.
Keep your ATOL Certificate somewhere safe and take it on holiday so you know how to make an ATOL claim if you need to.
There are three kinds of ATOL Certificate:
- Package Single Contract (view sample Package - Single Contract Certificate)
- Package Multi Contract (view sample Package - Multi Contract Certificate)
- ATOL protected Flight Only (view sample ATOL Protected Flight Only Certificate)
Latest from UK Civil Aviation Authority
- UK Civil Aviation Authority confirms level of cap on future charges of Heathrow Airport Limited in the best interest of consumers
- UK Civil Aviation Authority announces members of its new Environmental Sustainability Panel
- UK Civil Aviation Authority announces landmark changes for pilots and air traffic controllers living with HIV
Provide page feedback
Please enter your comments below, or use our usual service contacts if a specific matter requires an answer.
Fields marked with an asterisk (*) are required.