i

Our site uses cookies to provide you with the best possible user experience, if you choose to continue then we will assume that you are happy for your web browser to receive all cookies from our website.  If you would like more information, please visit our cookie policy page. 

Close

Screen Reader Navigation

ATOL certificate

Guidance on the ATOL Certificate and the information it provides for holidaymakers.

  • When you book an ATOL protected holiday, you should be given an ATOL Certificate by your travel company as soon as you pay over any money for the holiday - even if this is only a deposit.

    Your ATOL Certificate is proof that the holiday you have booked is protected by the ATOL scheme. It will tell you:

    • What’s protected by ATOL
    • Who’s covered
    • Who is providing this protection (the travel company’s name and ATOL number)

    Your ATOL Certificate will also tell you what to do if your travel company stops operating. Read the full terms of the Air Travel Trust Payment Policy.

    Keep your ATOL Certificate somewhere safe and take it on holiday so you know how to make an ATOL claim if you need to.

    There are three kinds of ATOL Certificate: