ATOL certificate

Guidance on the ATOL Certificate and the information it provides for consumers.

When you book an ATOL protected holiday, you should be given an ATOL Certificate by your travel business as soon as you pay over any money for the holiday - even if this is only a deposit.

Your ATOL Certificate is proof that the holiday you have booked is protected by the ATOL scheme. It will tell you:

What’s protected by ATOL
Who’s covered
Who is providing this protection (the travel business's name and ATOL number)

Your ATOL Certificate will also tell you what to do if your travel business stops operating. Read the full terms of the Air Travel Trust Payment Policy.

Keep your ATOL Certificate somewhere safe and take it on holiday so you know how to make an ATOL claim if you need to.

There are three kinds of ATOL Certificate:
For trips sold up to midnight 30 June 2018

Flight inclusive package (view sample Flight inclusive package Certificate)
Flight-Plus sale (view sample Flight-Plus Certificate)
ATOL protected Flight-Only (view sample ATOL protected Flight Only Certificate)
For trips sold on or after 1 July 2018
Package Single Contract (view sample Package - Single Contract Certificate)
Package Multi Contract (view sample Package - Multi Contract Certificate)
ATOL protected Flight Only (view sample ATOL Protected Flight Only Certificate)

ATOL protection scheme

Read all @UK_CAA

ATOL protection scheme News

Thomas Cook claims website update 8 October, 2019

CAA confirms Operation Matterhorn concludes today as final flight heads to UK 7 October, 2019

Flights depart to bring home final passengers of Operation Matterhorn flying programme 6 October, 2019

ATOL protection scheme Blogs

Why aviation helps give the UN’s International Day of Persons with Disabilities a true global dimension 3 December, 2018

Planning your next holiday abroad? 10 April, 2018

Passengers with hidden disabilities 8 December, 2016

Follow us on

2015 © Civil Aviation Authority | Cookie policy | General privacy notice | Freedom of Information | SkyWise | Careers | Contact us