On The Ball Sports Marketing Limited - ATOL 10430 has ceased trading on 13th March 2017.

The company based in London traded under the names On The Ball Sports and English Cricket Tours and under the websites www.ontheballsports.co.uk and www.englishcrickettours.co.uk.

 

Consumers overseas at the time of failure

If you were overseas when On The Ball Sports Marketing Limited ceased trading and have been asked to repay for elements purchased as part of your ATOL protected trip, you may make a claim for reimbursement. Consumers who were asked to repay for services, will be required to provide clear receipts showing, the method of payment; when submitting a claim for reimbursement. 

Consumers due to travel

If you booked a flight inclusive package directly with On The Ball Sports Marketing Limited and were issued with an ATOL Certificate and confirmation which states 'Package sale', you will not be able to travel. Depending on how you originally paid, you may be entitled to claim from either the CAA or your credit card provider see credit card payment details below.

If you booked a flight inclusive package via an agent of On The Ball Sports Marketing Limited and were issued with an ATOL Certificate and confirmation which states 'Package sale', you will not be able to travel. You may make a claim for a refund for the amount paid to On The Ball Sports Marketing Limited for your ATOL Protected package. The agent must complete and sign Section 10 of the claim form.

Consumers with Outstanding refund

If your booking was cancelled prior to the failure of On The Ball Sports Marketing Limited and you are still due a refund, and depending on how you originally paid, you may be entitled to claim from either the CAA or your credit card provider see credit card payment details below. You will need to provide documentation relating to this and complete a Declaration of Outstanding Refund (found at the end of the claim form).

 

If you paid for your original trip by credit card to On The Ball Sports Marketing Limited your claim will be with the credit card provider.

 

Claim Documents

Claim guidance and claim form

Letter for credit card issuer