Harris Holidays Ltd - ATOL 6624 has ceased trading on 4 August 2020
The company based in Southampton traded under the names Mountainweekends.com, Ski Weekends, Skiweekends.com, SkiWeeks.co.uk, snow-academy.com and website(s) www.international-academy.com, www.mountainweekends.com, www.Skiweekends.com, www.Skiweeks.com.
The following information is for ATOL protected bookings.
Bookings which do not include a flight element are not covered by the ATOL scheme and consumers should contact www.abta.com
Consumers due to travel on Package bookings
If you have flight tickets/e-tickets the flight may be valid, passengers are advised to check with the airline, if the airline confirms you have a valid ticket for travel, you have two options.
Option 1. If you do not wish to use your flight you can make a claim for a refund for the amount you paid to Harris Holidays Ltd for your ATOL Protected package. Also applicable for passengers with non-valid flights.
Option 2. You can use your flight and if you are asked to pay again for the other elements included in your original package, claim for the cost of replacing these.
The other services may not have been paid to the local suppliers and you may be required to re-arrange and pay for these services again. To avoid any issues in resort, you should confirm the cost of all the elements in advance of travel.
However, there is a limit to the amount you can claim. For details of your claim entitlements may view the ATT Payment Policy.
Please note that if you choose to travel and use your valid flight, you are not protected under The Package Travel and Linked Travel Arrangements Regulations 2018 as your package travel provider has ceased to trade. You will therefore be responsible for any risks arising from each individual element of your trip which would have previously been protected.
Consumers who choose Option 1 and do not travel may make a claim under ATOL.
Consumers who choose Option 2 and decide to travel can make a claim under ATOL for the costs incurred in replacing the pre-booked elements of their holiday. The replacement items must either match their original booking or be of the same standard, board basis, room type, tour etc, as the original. Please check the ATT Payment Policy for your claim entitlement. Details of documentation required for making a claim can be found in the claim guidance.
Please note claims cannot exceed the total cost of the original booking made with Harris Holidays Ltd.
Refund Credit Notes
If you were unable to travel on your trip as a result of Coronavirus and were issued with a Refund Credit Note you will be asked to provide this along with the accompanying email you received from Harris Holidays Ltd to support your claim for an outstanding refund.
Please claim here.
Please do not use claim forms from other failures as these cannot be accepted.
Travel Agents Information
If you are a travel agent of Harris Holidays Ltd and you are currently holding consumer payments which you have not yet paid to Harris Holidays Ltd, you are advised not to refund consumers with these funds until you have received instructions from the Air Travel Trust. Travel agents will be individually contacted by the CAA with specific instructions for these bookings
The UK CAA has the power to prosecute offences related to its statutory functions. Person(s) who make fraudulent ATOL claims, following the failure of an ATOL holder, may be prosecuted by the UK CAA for offences under section 1 of the Fraud Act 2006. The maximum sentence for this offence is 10 years' imprisonment.