CAA steps in to protect holidaymakers after specialist travel company collapses

More than 2,000 holidaymakers are being assisted by the ATOL protection scheme, following the failure of a Surrey-based travel business.

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CAA action leads to airlines changing policies and means passengers will get better support in the future

CAA action brings about policy changes from Jet2, Aer Lingus and Wizz Air, who will now offer passengers better support during disruption Boost for UK holidaymakers setting off on summer holidays this month

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Record passenger numbers highlights strong demand for air travel

Most passengers at UK airports in the first quarter of any year since the start of the global financial crisis. Strongest passenger growth of any quarter in the last 10 years. Highest rolling 12 month passenger total since records began.

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Independent committee voices concerns over new Package Travel Directive in ATIPAC annual report

The committee makes it clear that it remains very concerned about the prospect of measures in the revised Package Travel Directive undermining the financial protection currently available to UK holidaymakers.

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Air Travel Trust reports increase in surplus as ATOL protected bookings continue to rise

23.8 million holidaymakers were protected by the ATOL scheme last year, up from 21.5 million the year before. This follows the Civil Aviation Authority's recent research for its Pack Peace of Mind campaign, which revealed consumer understanding of the ATOL scheme is on the rise.

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CAA statement on cabin air quality

We understand the concerns that have been raised about cabin air quality and we take very seriously any suggestions that people have suffered ill health from their experience of aviation.

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CAA research finds disabled passengers still have air travel concerns despite good special assistance

New research reveals passengers with a disability or reduced mobility are significantly less likely to fly than others, though those who have flown in the last 12 months are confident flyers and pleased with the special assistance provided by airports and airlines.

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Punctuality now monitored at 24 UK airports helping boost passenger choice

UK CAA now monitors 14 more UK airports for on-time performance and average delay, bringing total to 24 Increased coverage means 90 per cent of passenger flights and 97 per cent of passenger journeys are now monitored.

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UK holidaymakers pack peace of mind as CAA campaign boosts understanding of ATOL

More holidaymakers are financially protecting their holidays and recognise the ATOL certificate following the CAA's latest 'pack peace of mind' campaign.

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Flight punctuality at UK airports drops in 2014

On-time performance, which is a flight early or up to and including 15 minutes late, has dropped by one percentage point in the last year.

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