Holiday habits: ‘returnerism’ widespread among UK holidaymakers
New research from ATOL has found that ‘returnerism’* is widespread among UK holidaymakers, with nearly a third of people (30 per cent) returning to the same holiday destination every single year.
ATOL protected holidaymakers to be refunded after specialist travel operator collapses
Around 300 holidaymakers are being assisted by the ATOL protection scheme, after the failure of a London-based travel business.
Latest research shows travel insurance and ATOL protection top list of holiday essentials
The traditional family holiday has a new face as trends spotted in 2015 are set to become the norm in 2016.
CAA launches investigation into the pricing practices of Opodo and eDreams
The CAA has today launched an investigation into the website and pricing practices of two leading online travel agents.
Over the course of this year, the CAA has been in discussions with Opodo and eDreams, in relation to a number of issues concerning price transparency.
ATOL campaign: CAA confirms Pack Peace of Mind consumer campaign will return in 2016
Pack Peace of Mind - the CAA's promotional campaign to boost holidaymakers' understanding of ATOL - will be back in 2016.
Air passenger numbers continue to break records but flight punctuality drops
Passenger numbers in Q2 (Apr to July) 2015 hit a new peak at 67m and rolling 12 month passenger total is highest since records began.
New CAA web directory for special assistance information
Finding information about the special assistance services provided by airports has just become a little easier thanks to a new Civil Aviation Authority web directory.
Public or private transport, how do you get to the airport? Latest CAA passenger survey highlights stark regional variations
The CAA's latest Passenger Survey Report shows significantly more people departing from London's five airports decided to take public transport, while those flying from one of the UK regional airports were much more likely to get there by private transport.
Ryanair faces CAA enforcement action for breach of consumer law
As part of its on-going campaign to safeguard the rights of UK air passengers, the UK Civil Aviation Authority (CAA) has launched enforcement action against Ryanair. This action follows a review by the regulator that found Ryanair is not complying fully with European consumer law designed to support passengers following flight disruption. Ryanair is now required to make policy changes or face the prospect of further enforcement steps leading to court action, if the airline remains non-compliant.
CAA steps in to protect holidaymakers after specialist travel company collapses
More than 2,000 holidaymakers are being assisted by the ATOL protection scheme, following the failure of a Surrey-based travel business.