CAA statement on the disruption affecting British Airways flights
Passengers affected by the delays are protected under EU law
UK families need a holiday ‘buffer budget’ of £536.80 to cover unexpected costs
New research from ATOL, the holiday protection scheme, has found British families are willing to spend 13% more on their holiday this year compared to last year, with a family of four now set to spend an average of £3,133¹ on their annual break.
Five major airlines face enforcement action for denying passengers compensation for delayed flights
The UK Civil Aviation Authority (CAA) has today launched enforcement action against five major airlines for denying passengers the compensation they are legally entitled to for delayed flights.
New CAA guidelines: Making air travel more accessible for passengers with hidden disabilities
New guidance on how airports should support people with hidden disabilities including dementia, autism, mental health problems and sensory impairment
New CAA powers strengthen rights of air passengers with disability or reduced mobility
The rights of air passengers who either have a disability or reduced mobility are at the heart of two new sets of CAA legal powers.