Call Centre options
Medical certificate applicants and holders must seek aeromedical advice from an AME or AeMC in the event of a decrease in medical fitness.
The call centre number is 01293 573700 and you will be offered two options. Press 1 for Medical or Press 2 for Flight Crew and Engineer Licensing. After choosing Medical you will hear the following message:
For aeromedical advice, including notification of fitness changes, you should contact the Aeromedical Examiner or Aeromedical Centre who carried out the last aviation medical examination or assessment. If you have a general enquiry about aviation medical certification, you should refer to the CAA website at www.caa.co.uk/medical
Please listen carefully to the following options. To return to the main menu press the star button at any time.
If you are an AME Press 1:
• If you have any administrative queries Press 1
• If you wish to speak to the AME online team Press 2
• If you have a medical query and wish to speak to an AMA Press 3
If you are a non-UK licence holder and wish to convert your licence Press 2
For medical appointments at the UK CAA Aeromedical Centre at Gatwick or enquiries about an examination or test you have had at Gatwick press 3
To check the status of a medical report you have submitted, and for all general enquiries Press 4