Information regarding the failure of Preston Travel (CI) Ltd
Preston Travel (CI) Ltd, ATOL 1272 - 13 February 2014
The Civil Aviation Authority (CAA) has stepped in to protect holidaymakers booked with Preston Travel (CI) Ltd after the company ceased trading today, with an estimated 150 consumers currently abroad and approximately 1,700 with forward bookings.
The company, based in Barnet, Hertfordshire held ATOL 1272 since 1981 and sold packages to Egypt, Greece, Cyprus and the Channel Islands.
Consumers due to depart
|Consumers due to travel are advised their trip has been cancelled and are advised to make a claim, dependant on who and how you paid, this maybe through the ATOL scheme or via your Credit Card provider.
Consumers holding valid airline tickets may choose to use these and go ahead with their trip, but they do so at their own risk.
Claim Form and Guidance
Important Information for Travel Agents
Any payment received by an agent from consumers, for an ATOL protected booking with Preston Travel, is received and held by the agent on behalf of and for the benefit of the Trustees of the Air Travel Trust (ATT) but subject to the agent’s right and obligation to make payment to Preston Travel.
As Preston Travel has failed, agents will now need to hold on to consumer payments on behalf of the Trustees of the ATT until directed otherwise by the Trustees of the ATT.
Agents must not refund consumers any monies unless explicitly directed to do so by the Trustees of the ATT.
Consumers due to travel on or after 1 March
Please note - If you have created a Flight Plus arrangement by adding car hire and/or accommodation to a Preston Travel flight inclusive package, then you will retain full responsibility for the consumer and the above will not apply.