What is Flight-Plus?

Information on Flight-Plus

 
The definition of Flight-Plus is set out in Regulation 24 of the ATOL Regulations 2012.

Key points to note include:

  • A Flight-Plus exists when a flight is sold with overseas accommodation and/or car hire.
  • The flight and accommodation and/or car hire must be requested on the same day or within one day of each other, but it does not matter which the customer requests first. 
  • The trip must be over 24 hours in duration or include an overnight stay. 
  • The flight must have its outbound leg departing from the UK, except where the arrangement includes travel departing the UK by another method such as ferry, coach or rail and a flight into the UK.
  • A flight which begins and ends in the UK does not form part of a Flight-Plus.
  • Other tourist services sold in connection with the Flight-Plus that form a significant part of the trip must also be included in the Flight-Plus if those services are requested on the same day or within one day of the request for the flight.
  • If a business sells another ATOL holder’s flight inclusive package and then adds separate overseas car hire or accommodation, this also forms a Flight-Plus and the business must protect the Flight-Plus under its own ATOL.

Obligations of a Flight-Plus arranger

Flight-Plus arrangers have obligations to their customers if a supplier fails. The Flight-Plus arranger will be required to replace that part of the trip (at no extra cost to the customer) or provide a refund for the whole arrangement to the customer.