Select a FAQ Category from the list below to view the list of Frequently Asked Questions for that Category.
Guidance for passengers who have medical conditions that might affect their fitness to fly.
Information for passengers who need to take medicines and medical equipment with them in the aircraft cabin
At the airport - help with mobility issues and answers to your questions about going through security.
Information about comfort and safety on board passenger aircraft and what you can do to make your flight more enjoyable.
Information about some common health issues connected with travelling abroad