Survey Bespoke

We can produce bespoke Survey work

Bespoke Subsets

The Departing Passenger Survey offers valuable insights into the aviation market place.  We offer bespoke subsets of data tailored to your specific requirements.  The scope of data available, including a copy of the questionnaire that we use, can be found below.

Once you have decided on the information you need then contact us with your request. We will then email or fax you with a quote based on the data subset you have requested.  Our charges are based upon the number of questions and the number of records that are extracted.

If you need some help in deciding what you need, just contact us. Should you wish to proceed with the order we can email or post you the data in the format of your choice.

We aim to turnaround requests within 2 working days.

Pricing structure

Each of the questionnaire fields below attracts a specific unit charge. We add up the unit charge for each of the fields requested to get a total cost per record (interview).  We then determine how many records will be extracted once any filters to exclude records have been applied. We can then calculate the variable charge

Variable charge = cost per record X number of records. (there is a minimum variable charge of £245).

There is also fixed charge of £100 + vat to cover the extraction.

Therefore, prices for adhoc survey data start from £345 + vat.

Scope of Departing Passenger Survey Data

The CAA Survey questionnaire can be divided into a number of distinct sections, each aiming to collect information on a particular topic. Put all this information together, and the result is a detailed picture providing an insight into how the air passenger perceives and uses services offered them throughout UK airports.

Click the link to look at the questionnaire that we used at Heathrow in 2009. Below are listed some of the more popular areas included on the questionnaire and the types of questions that are included. Further client based questions that address specific business issues are included on top of this.

Network Development

  • Original worldwide airport
  • First interline worldwide airport
  • Departing UK airport
  • Immediate worldwide airport
  • Final worldwide interline airport
  • ALL airlines used are identified
  • Departing flight numbers are identified with code share option

Origin & Destinations

  • UK home - planning region, county, district, post sector
  • UK origin (non home) - planning region, county, district, post sector
  • Continental European surface origin & destinations

Ticketing & Yield

  • Ticket type (single or return)
  • Ticket class (first, business, economy etc)
  • Ticket cost & currency

Demographics & Classifications

  • Country of residence
  • Nationality
  • Age
  • Sex
  • Flight (scheduled or charter)
  • Month of interview
  • Journey purpose categories
  • SIC classification
  • Family size
  • Children
  • SEG classification
  • Income

Surface Access

  • Arriving mode of transport (3 separate connecting modes)
  • Journey time
  • Group size

Marketing Approach

  • Frequency of travel
  • Reason for choice of airport
  • Reason for interlining through UK airport
  • Trip duration