Small Business ATOL

Application for a Small Business ATOL

Making an Application

Please note that it is not possible to provide detailed information on the likely requirements for the grant of a licence, as each application is different. When an application is received, it is allocated to a case officer and they will write to the applicant usually within two weeks to introduce themselves and request any additional information required. This case officer will remain responsible for the application until a licence is granted and will be in a position to provide more detailed advice to an applicant.

General Requirements

You can apply for a Small Business ATOL if:

  • you intend to sell less than 500 flights or holidays a year and intend to keep the numbers at the same level in future years;
  • the people in control of the business have not previously been involved with a failed ATOL holder, in particular where there was a call on the back-up fund, the Air Travel Trust.

General financial/fitness requirements

The SBA application process does not include a financial assessment, provided the CAA is satisfied that the applicant meets the requirements for an SBA, set out above.

Legally, the CAA must be satisfied that the people who own/control the business are fit to hold a licence. It will request details of the history of the people in a position of influence within an applicant and consider if they are likely to operate in a proper manner if granted a licence. If its preliminary view is that the people are unfit to hold a licence, it will issue a proposal to refuse the licence application, setting out the reasons for reaching the view and giving the applicant an opportunity to put its case to us at a formal meeting.

The CAA has issued a policy note which sets out the personal fitness criteria.

Apply for a Small Business ATOL 

Application Form
How to Apply Guide 
Bond Forms  

Please send to:

ATOL New Applicants
CAA House
45-59 Kingsway
London
WC2B 6TE

Application process

Submit an application

An application form should be completed and sent to us, together with the applicable application fee. We have produced a guide to assist in the completion of the application form. SBA applicants need not complete Section 10 of the application form, which requires financial projections to be provided. All other sections should be completed .

Initial assessment

The application will be allocated to a case officer, who will aim to undertake an initial assessment within two weeks, and will contact the applicant to request any additional information. No further progress can be made until any requested additional information, is provided by the applicant.

Once all requested information has been received the case will be submitted to a Manager who will consider setting up a meeting with the applicant.

Formal meeting

If a meeting is required, we will go through the financial aspects of the case in detail, set against our published criteria, and set out any cash injections necessary. We will also outline any fitness aspects relevant to the case. Finally, we will briefly run through the administration requirements to maintain the licence, and give the applicant the opportunity to raise any queries.

In most cases, a decision on the application will be concluded at or very soon after the meeting.

Offer Letter

Provided the applicant accepts the decision proposed at or following the meeting, a formal decision letter is issued listing all the requirements necessary to grant a licence. The decision letter allows the applicant up to two months to meet the requirements. Once all the requirements specified in the letter have been met, the licence is granted and the ATOL number will be given to the company.