RPG News

News from RPG

3 August 2012

1 August 2012

20 July 2012

12 July 2012

10 July 2012

  • Following a public consultation the CAA has launched a four-year programme to help improve aviation's environmental performance and allow the sector to grow sustainably. CAA and the Environment: Improving Aviation's Sustainability Now and for the Future sets out CAA's activities over the next four years to facilitate, advise, influence and regulate the aviation sector so its environmental impacts can be reduced.

19 June 2012

14 June 2012

8 June 2012

  • After investigating a complaint by Ryanair that Gatwick Airport's check-in and baggage charges did not comply with Regulation 16(d) of the Airports (Groundhandling) Regulations 1997, in May 2011 the CAA imposed a direction on Gatwick Airport Limited (GAL) to secure future compliance with the Regulation.

    The CAA had planned a limited review of GAL's compliance with the direction.

    However, as the CAA has now received a fresh appeal by Ryanair about GAL's compliance with Regulation 16(d), the CAA will not now conduct this review but will examine the compliance of GAL's current charging structure within the context of that appeal process.

23 May 2012

21 May 2012

17 April 2012

19 March 2012

12 March 2012

31 January 2012

23 January 2012

18 January 2012

  • On 18 January 2012, the CAA published its decision on the setting up of the CAA Consumer Panel, in addition to an Information Pack to support the recruitment of a Chair for the Panel.

19 December 2011

16 December 2011

12 December 2011

9 December 2011

5 December 2011

25 November 2011

23 November 2011

22 November 2011

8 November 2011

7 November 2011

4 November 2011

  • The CAA has published the Heathrow Airport Consultation and Information Protocol.  This document sets out the arrangements by which Heathrow consults with airlines, replacing the arrangements set out in Annex G of the CAA's Q5 (2008/13) price control decision with respect to Heathrow.

20 October 2011

10 October 2011

6 October 2011

5 October 2011

4 October 2011

30 September 2011

23 September 2011

7 September 2011

26 August 2011

  • The CAA has today published a letter and support document regarding the setting up of the new CAA consumer panel.  letter and supporting material can be found here.

23 August 2011      

  • The CAA has today published a letter outlining a summary of responses to the consultation, together with a revised "Prioritisation Principles" document and  responses to the consultation.

4 August 2011

3 August 2011

29 July 2011

6 July 2011

27 June 2011

21 June 2011

17 June 2011

14 June 2011

31 May 2011

13 May 2011

11 May 2011

6 May 2011

  • The CAA is holding a stakeholder workshop to discuss views on the changes to passenger representation and complaint handling. The workshop provides an opportunity for the CAA to explain the outline proposals and for stakeholders to discuss the issues and ask any questions that they might have.  This will take place at the CAA office on Kingsway, London, WC2B 6TE on Tuesday 14 June at 14:00.  If you wish to attend the workshop please email – susie.talbot@caa.co.uk.

    The invitation for views is set out on the CAA’s website http://www.caa.co.uk/docs/5/AUCConsultationApril2011.pdf

21 April 2011

7 April 2011

5 April 2011

1 April 2011

29 March 2011

  • On 8 April 2011 (and if required on 11 April), the CAA will be holding a public hearing into an appeal by Ryanair Limited under Regulation 20 of the Airports (Groundhandling) Regulations 1997. The appeal is in connection with charges levied by Gatwick Airport Limited for check-in and baggage facilities at the airport. The appeal hearing will commence at 9.45 on 8 April and will be held at CAA House, 45-59 Kingsway, London, WC2B 6TE.

25 March 2011

15 February 2011

9 February 2011

8 February 2011

7 February 2011

Please send your responses to Airportsreview@caa.co.uk by Monday 7 March 2011. We plan to publish responses.

  • The CAA is developing new policies and procedures to identify and prioritise consumer issues and how we consider formal and informal compliance and enforcement action. The first step in this process has been to develop a broad framework for making decisions on the issues that we consider should be prioritised. You can find more information about the CAA’s developing approach to consumer issues in our draft Strategic Plan.  

    We are consulting on a draft set of Prioritisation Principles that set out our view on how we can prioritise the action we take to make the best use of our resources and deliver the best outcomes for consumers.  

    We welcome your views on the draft Prioritisation Principles – please send your responses to Barbara Perata-Smith at regulatorypolicy@caa.co.uk by Tuesday 3 May 2011. We plan to publish responses. 

5 January 2011

  • In December 2010 the CAA published Flying on Business, a study of the UK business air travel market.  This follows an earlier study published in May 2009.  The earlier study was largely based on an analysis of the CAA’s statistical and survey data, while the latest study develops the analysis further, drawing on factual information from published sources and interviews. It considers the underlying drivers for business air travel, including the effects of the recent economic downturn, and past and future trends. Furthermore, it also considers how organisations procure and manage their business travel, and how airlines compete to provide it. Both studies have since been combined as CAP 796: Flying on Business – a Study of the UK Business Air Travel Market. The first study forms Part 1, and this second study forms Part 2.

23 December 2010

16 December 2010

10 December 2010

9 December 2010

7 December 2010

26 November 2010

25 November 2010

23 November 2010

16 November 2010

  • On 27 September 2010, the CAA published proposals on action it expected Stansted Airport to take following the audit of its service quality scheme by Steer Davies Gleave. The CAA has received two responses to its proposals from Stansted Airport and the AUC. (Response from Stansted Airport, response from AUC)

15 November 2010

12 November 2010

10 November 2010

8 November 2010

1 November 2010

27 October 2010

26 October 2010

20 October 2010

19 October 2010

11 October 2010

27 September 2010

17 September 2010

31 August 2010

23 July 2010

1 July 2010

27 May 2010

7 May 2010

15 April 2010

26 March 2010

12 March 2010

11 March 2010

1 March 2010

24 February 2010

9 February 2010

4 February 2010

29 January 2010

4 January 2010

11 December 2009

  • NATS (En Route) plc NERL has today published its revised Baseline Business Plan setting out its projections for the period 2011 to 2015, alongside a report from the co-chairs of the Customer Consultation Working Group. This business plan updates the Baseline Business Plan, published in April 2009, reflecting the Customer Consultation process and more up to date information. The revised Baseline Business Plan published today is subject to exogenous factors (e.g. more up to date information about projected traffic) and changes to the CAA's regulatory model. NERL's final business plan submission will be published in March 2010.  In accordance with the published timetable for the CP3 review, the CAA intends to publish a consultation document in February 2010 that sets out the CAA's proposals for the scope and structure of the price control, as well as the CAA's initial reflections on NERL's revised Baseline Business Plan. Taking into account responses to that consultation, and also the submission in March 2010 of NERL's final business plan submission, the CAA intends to consult on comprehensive price control proposals in May 2010.
  • Revised Baseline Business Plan
  • Co-chairs letter

1 December 2009

24 November 2009

20 November 2009

13 November 2009

5 November 2009

15 October 2009

29 September 2009

4 September 2009

13 August 2009

3 August 2009

27 July 2009

29 May 2009

  • Ground handling of recognised Assistance Dogs.

    Following a number of queries from industry, the CAA has produced the following note to clarify its interpretation of EC Regulation 1107/2006 (the Regulation) relating to the Passengers with Reduced Mobility. The issue for clarification relates to provisions under Annex I regarding ground handling of recognised assistance dogs, including through Animal Reception Centres.

    Article 8(1) of the Regulation clearly states that the airport, rather than the airline, shall be responsible for ensuring the provision of such assistance.

    Article 8(2) does however say that the airport can do this by either providing the assistance itself or by contracting with one or more parties (which may include an airline) to do so.

    In light of these provisions, and with regard to provision of ground-handling services for guide dogs, the CAA believe it is permissible for an airport and airline to agree that the airline can contract directly with a ground handler or animal reception centre at an airport.

    However, with regard to Article 8(1), the airport is responsible for the assistance. An airport cannot compel an airline to contract directly with a ground handler or animal reception centre at an airport.

22 May 2009

18 May 2009

  • The CAA is seeking views on how effectively the EC Regulation concerning the rights of disabled persons and persons with reduced mobility (PRMs) when travelling by air is being implemented in the UK. This work is being carried out in close co-operation with the Equalities and Human Rights Commission (EHRC), the Consumer Council for Northern Ireland (CCNI) and the Department for Transport (DfT). The CAA has prepared sets of questions to help guide, but not limit, responses. The questions can be found by using the following links: questions on PRM Regulation for airport operators, questions on PRM Regulation for airlines, tour operators and travel agents, questions on PRM Regulation for consumer groups. The CAA would welcome responses by 31 July 2009. It would expect to make all responses available on its website unless otherwise advised. Any material that is confidential should be clearly marked and included in a separate annex. Responses should be sent to airportregulation@caa.co.uk.

15 May 2009

  • The Civil Aviation Authority (CAA) has published a report on air passengers travelling for business purposes.   The report looks at how this traffic has changed by sector (long-haul, short-haul and domestic), and the characteristics of these passengers. It also looks at the expansion of the Business Aviation sector, which provides on-demand air services using small business aircraft, typically with less than 15 seats. This study has since been combined with a second study published in December 2010. The combined study is CAP 796: Flying on Business – a Study of the UK Business Air Travel Market. This first study forms Part 1, and the second study forms Part 2.

13 May 2009

31 March 2009

27 March 2009

25 March 2009

13 March 2009

9 March 2009

  • ERG has published a study on air passengers visiting friends or relatives (VFR), indicating that the robust growth of the VFR traffic segment since 2001 reflects trends such as increased labour mobility, migration, and ownership of second homes abroad.  The full report can be found here.

  • On Friday 13 March 2009, the CAA will be publishing its decision for the price control at Stansted Airport for the five years starting 1 April 2009.

5 March 2009

3 March 2009

2 March 2009

27 February 2009

18 February 2009

12 February 2009

6 February 2009

5 February 2009

28 January 2009

14 January 2009

8 January 2009

16 December 2008

9 December 2008

5 December 2008

3 December 2008

2 December 2008

24 November 2008

  • ERG has published a short report "Enhancing social networks across Europe - Air passengers visiting friends and relatives", which summarises the preliminary findings of its research into those passengers who fly to and from the UK with the purpose of Visiting Friends and Relatives.  To see the report click here.

19 November 2008

11 November 2008

10 November 2008

  • ERG has published a report, Connecting passengers at UK airports, which sets out the findings of its research into those passengers who use UK airports solely to transfer from one flight to another.  To see the report click here.

4 November 2008

31 October 2008

28 October 2008

21 October 2008

25 September 2008

11 September 2008

8 August 2008

  • Having taken into account responses to a consultation published in March, the CAA has amended its policy, procedures and guidelines in order to introduce Scarce Capacity Allocation Certificates, which will now govern the way that scarce traffic rights are distributed among eligible Community air carriers on routes to points outside the European single market.  For for information click here.

5 August 2008

4 July 2008

26 June 2008

4 June 2008

23 May 2008

7 May 2008

29 April 2008

25 April 2008

  • On Tuesday 29 April, as part of its review of the price control conditions on the airport, the CAA will be referring Stansted Airport to the Competition Commission, as required by law.

24 April 2008

19 March 2008

17 March 2008

  • A CAA submission to the Competition Commission's ongoing market inquiry into BAA's airports in the South East of England and Scotland has been published today. The CAA argues that there is a clear case for regulatory reform, but says that airport investments and service quality improvements will still need to be paid for. To read the submission please click here.

11 March 2008

  • The CAA has published its decision on the price controls for Heathrow and Gatwick airports. from 2008 to 2013. To read the decision, please click here. To read the press and analyst briefing please click here. For a recording of the analyst conference please click on the following link: https://www.livemeeting.com/cc/webconnect/view  To access the recording you will need to enter the recording ID, which is GSTPC3.  To read a Supporting Paper on the cost of capital from Europe Economics please click here.

10 March 2008

  • On 27 January  2008, the CAA published transcripts of the oral hearings held for the Heathrow and Gatwick airport price control reviews. At the time the transcripts of the sessions with British Airways and the Heathrow AOC were not available. The transcripts of these sessions are now available and are included in the transcripts available in the following links: 28 January, 28 January (closed session with bmi), 29 January.

6 March 2008

  • On Tuesday 11 March 2008, the CAA will be publishing its decision for the price controls at Heathrow and Gatwick airports for the five years starting 1 April 2008.

3 March 2008

  • The CAA has published a Consultation Document seeking views on the CAA’s proposed implementation of the Civil Aviation (Allocation of Scarce Capacity) Regulations 2007, which now govern the way that traffic rights are distributed among eligible Community air carriers on routes to points outside the European single market.
  • On 27 February 2008, the CAA published transcripts of the oral hearings for the Heathrow and Gatwick airport price control reviews. easyJet has asked that a letter that addresses some points put to the airline at the hearings can also be placed on the CAA website. To read the letter please click here.

28 February 2008

  • Further to the point raised at the Stansted Price Control seminar enquiring whether the Department for Transport had made any further information available in respect of the Secretary of State's decision to retain the designation status of Stansted Airport, the CAA notes that the Department has placed additional information on its website.

27 February 2008

  • On 28 and 29 January 2008, the CAA held oral hearings as part of the price control reviews of Heathrow and Gatwick airports. To read the transcripts of the hearings please click on the following links - 28 January, 28 January (closed session with bmi), 29 January).  (Some confidential material has been excised from the transcripts, and the transcripts of the sessions with British Airways and Heathrow AOC are not yet available.)

12 February 2008

  • The CAA has responded to questions raised by LACC Stansted in respect of the CAA's consultation on the framework and options for the economic regulation of Stansted Airport. To read the response please click here.

7 February 2008

  • On 6 February 2008, the CAA held a seminar for those in the aviation industry on options for the future economic regulation of Stansted Airport.. To view the presentation please click here.

31 January 2008

  • On 11 January 2008, the CAA wrote to airports, airline representative bodies and other stakeholders seeking views and evidence  to help it fulfil its remit to advise the Government on improving the air passenger experience at the UK's leading airports and principally Heathrow and Gatwick.  To read the letters please click here.

25 January 2008

  • The CAA has published a consultation document on the framework and options for the price control review of Stansted Airport. To read the document please click here.  To read a 4-page non-technical summary of the document, please click here.

22 January 2008

  • On 20 November 2007, the CAA published price control proposals for Heathrow and Gatwick airports for consultation. To read the responses to the consultation please click here.

18 January 2008

  • The CAA has issued a statement on the process for the remaining stages of the review of Heathrow and Gatwick price controls. To read the statement please click here.

11 January 2008

  • The Civil Aviation Authority (CAA) has published a report, Recent Trends in Growth of UK Air Passenger Demand, which sets out an analysis of how growth in different segments of passenger traffic at UK airports has changed in recent years and the likely causes of these changes. This report is available at www.caa.co.uk/recenttrends