Information for passengers with disabilities and reduced mobility
If you use an electric mobility aid such as an electric wheelchair or scooter, you will need to give the airline some information in advance about the equipment, including its make and model. This is to ensure that it is loaded and stowed safely during the flight and is not a fire risk.
Check before you book if the airline has restrictions relating to equipment - these can vary depending on who you fly with.
Before travelling you should:
This applies generally for your trip rather than just the flight, so if there is something specific that you will need at your destination the airline should accept it as one of the two pieces of mobility equipment (provided that it is a reasonable request).
You can travel with medical equipment and supplies provided that the amounts are reasonable.
Airlines are liable for any damage to mobility equipment. However, the amount of compensation may be limited to around £1,300 so you may want to take out extra insurance.
If your equipment is damaged, the airport is responsible for providing a temporary alternative while yours is repaired or replaced, but this does not have to be on a like for like basis.