Page Summary

Total Financial Protection for Air Holidays

Main Content

ATOL Reform

On 9 February 2012 Government announced that ATOL Reform will be introduced on 30 April 2012.

Click here for more information on ATOL Reform

View the Written Ministerial Statement 

Latest Failure - Higham E & Onezime M Trading as European Connections

01 February 2012

Highams E & Onezime M  Trading as European Connections based in Essex has ceased trading with immediate effect. The business operated schools group holidays to Europe. 

Passengers with air inclusive bookings should download and complete a claim form. Please read the claim form guidance set out in the covering letter carefully when completing the claim form.

Help when completing a claim form

 

Mina Travel & Freight Ltd
 

3 February 2012

Mina Travel & Freight Limited has ceased operating. It was licensed under the Air Travel Organisers’ Licensing (ATOL) scheme managed by the Civil Aviation Authority (CAA).

The company sold Scheduled air tickets only, passengers in possession of scheduled airline paper tickets or e-tickets hold a valid reservation for the flights and are able to travel.


Check an ATOL

ATOL is a financial protection scheme for holidaymakers. If an ATOL tour operator fails, the ATOL scheme ensures customers contracted with the ATOL holder for an air package or a flight, do not lose the money paid over or are not stranded abroad. 

Check that you have ATOL protection.

 

 

Air Passenger Rights

Know your air passenger rights. New European wide regulations ensure you are entitled to certain standards of service and compensation.

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Resolving Travel Problems

If you have a problem with a tour operator, travel agent or airline read our advice on how to deal with common problems and complaints.

Find out more

ATOL Trade Information

Our ATOL Trade and Industry pages provide access to all documents and forms to enable you to apply for, maintain and renew your ATOL licence.

ATOL Trade Information