ATOL Reform - Information Paper - 14 November 2011 | | This paper provides information to the travel industry about how proposed reforms could be enacted when they come into force next year. It also contains details about the proposed ATOL Standard Terms and information from the Air Travel Trust about what their policies for claims will be following reform. Information Paper (including Annexes 2 & 3) Annex 1 Any comments on the paper should be provided to the CAA by no later than 14 December 2011. Click here for more information on ATOL Reform | | |
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Latest Failure - Higham E & Onezime M Trading as European Connections | | 01 February 2012 Highams E & Onezime M Trading as European Connections based in Essex has ceased trading with immediate effect. The business operated schools group holidays to Europe. Passengers with air inclusive bookings should download and complete a claim form. Please read the claim form guidance set out in the covering letter carefully when completing the claim form. Help when completing a claim form | | |
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Check an ATOL
|  |  ATOL is a financial protection scheme for holidaymakers. If an ATOL tour operator fails, the ATOL scheme ensures customers contracted with the ATOL holder for an air package or a flight, do not lose the money paid over or are not stranded abroad.
Check that you have ATOL protection. | | | | | |
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| |  Know your air passenger rights. New European wide regulations ensure you are entitled to certain standards of service and compensation.
Find out more | |
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| |  If you have a problem with a tour operator, travel agent or airline read our advice on how to deal with common problems and complaints.
Find out more | |
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| |  Our ATOL Trade and Industry pages provide access to all documents and forms to enable you to apply for, maintain and renew your ATOL licence.
ATOL Trade Information | |
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