Part 8 Actions

Enforcement actions taken by the CAA

The CAA has successfully taken enforcement action using its powers under Part 8 of the Enterprise Act in the following cases.

Air Services Regulation

The following airlines have signed undertakings to comply with the requirements of the Air Services Regulation and display prices transparently:

Eastern Airlines signed an undertaking on 1 December 2011.
Jet2 signed an undertaking on 22 February 2011.
Ryanair signed an undertaking on 9 February 2011.

Denied Boarding Regulations

The Denied Boarding Regulations require airlines to assist passengers if they are denied boarding or their flight is cancelled or delayed.

The following airlines have signed undertakings to comply with the requirements of the Denied Boarding Regulations:

Air India signed an undertaking on 5 February 2013.
Aeroflot signed an undertaking on 24 April 2012.