The CAA Consumer Panel provides a consumer perspective on all aspects of the CAA's work.
The CAA Consumer Panel has now been appointed and has begun its important role as a ‘critical friend’ to the CAA, scrutinising and challenging all of the CAA’s work.
The main aim of the panel is to be a champion for the interests of consumers and our members have a very broad range of skills and experience in this area. Collectively the Panel has a deep understanding of the regulatory environment both through the development of policy in the consumer interest, and through practical experience of how business best operates within a regulatory framework. The Panel brings strategic thinking and outstanding analytical aptitude, and the ability to apply these in a practical way to improve the experience for consumers in this important industry.
The key activities of the Panel will be:
For more information on the Panel please contact:
CAA Consumer Panel
Tel: 020 7453 6732