Training for Airline Staff

Dangerous goods training requirements for Airline Staff

EU-OPS, JAR-OPS and the Technical Instructions require an operator’s training programme to be approved by the State of the Operator, i.e. the UK CAA. 

Before approval can be granted, it must first be established that the operator has developed training programmes for all relevant staff.  Once this has been done, the programme must be evaluated to ensure that it covers the necessary areas, that recurrent training is given within the specified period, that there are training records and they are retained for the required period.  Only when the training has been ascertained as satisfactory should an approval can be granted.

Many operators do not develop their own training programmes, but use an organisation such as a commercial training provider to teach or provide them with suitable training material.  In these circumstances, the training material may need to be supplemented with an examination and 'personalised' to show the operator's own operational procedures e.g. actions in emergencies.

The following persons who work for an airline must receive dangerous goods training. Those categories of staff marked with an asterisk*  may require dangerous goods training depending upon their involvement with cargo or passengers, whilst those without an asterisk must receive initial and recurrent dangerous goods training:

  • Operators, including:
  • Staff accepting dangerous goods;
  • Staff accepting cargo, mail or stores (other than dangerous goods);
  • Staff responsible for handling, storage and loading of cargo, mail or stores and baggage;
  • Passenger handling staff;
  • Flight crew members, other crew members and load planners;
  • Cargo reservations staff*;
  • Passenger reservations staff*;
  • Operations staff*; and
  • Commercial staff*. 

Further guidance on dangerous goods training