OFFICIAL RECORD SERIES 1 PART 5 - CONTACT INFORMATION

CAA Addresses

The address for submitting applications for Operating Licences, Route Licences and Air Transport Licences is:

Civil Aviation Authority
Consumer Protection Group
Airline Licensing & Consumer Issues
Room K3
CAA House
45-59 Kingsway
London, WC2B 6TE

The CAA’s Regulatory Policy Group is on the Fourth Floor at the above address.

The Safety Regulation Group is located at:

Civil Aviation Authority
Safety Regulation Group
Aviation House
South Area
Gatwick Airport
West Sussex, RH6 OYR

Telephone Enquiries and Websites

Consumer Protection Group

Airline Licensing & Consumer Issues:    Tel: 020 7453 6330
Licensing procedures, applications         Fax: 020 7453 6322
and public hearings    E-mail: airlinelicensing@caa.co.uk

Risk Analysis:          Tel: 020 7453 6317
Financial resources      Fax: 010 7453 6322

Information on these issues can also be found through “Airline Licensing” on the Consumer Protection Group pages of the CAA Website at www.caa.co.uk.

Air Travel Organisers’ Licensing:    Tel: 020 7453 6424

Information can also be found on the ATOL Website at www.atol.org.uk

 Regulatory Policy Group

Bilateral issues
Tel: 020 7453 6274
Fax: 020 7453 6236

Applications to DfT to lease foreign registered aircraft
Tel: 020 7453 6241
Fax: 020 7453 6236

Airports issues
Tel: 020 7453 6225
Fax: 020 7453 6244

Fares issues
Tel: 020 7453 6230
Fax: 020 7453 6236
E-mail  fares@caa.co.uk

Statistics
Tel: 020 7453 6258

Information can also be found on the RPGG pages of the CAA website at www.caa.co.uk

Safety Regulation Group

Air Operators’ Certificates
Tel: 01293 573402

Aircraft leases
Tel: 01293 573422

Other safety matters
Tel: 01293 567171

Information can also be found on the SRG pages of the CAA website at www.caa.co.uk

OTHER BODIES

Department for Transport

Appeals against licensing decisions and submissions in relation to appeals should be sent to the Multilateral Division (MLD1) at the Department for Transport (DfT). 

Requests for permits under Article 113 of the Air Navigation Order 2000 and queries in relation to bilateral negotiations should be addressed to International Aviation Negotiations at the same Department.

The address of the DfT is:

Department for Transport
Great Minster House
76 Marsham Street
London 
SWlP 4DR
Tel: 020 7944 8300
Fax:  020 7944 2192

Channel Islands Authorities

Requests for permits to operate to the Channel Islands should be made to the appropriate authority, as follows:

The Chief Officer
Guernsey Commerce and Employment Department
Raymond Falla House
PO Box 459
Longue Rue
St Martin
Guernsey
GY1 6AF

Tel: 01481 234567
Fax:: 01481 235015

Economic Development Committee, States of Jersey
26/28 Bath Street
St Helier
Jersey       
JE2 4ST

Tel: 01534  705532
Fax: 01534 705570

Policy & Finance Committee
States of Alderney
PO Box 1
Alderney
Channel Islands     
GY9 3AA

Tel: 01481 822816
Fax: 01481 822447

Isle of Man and Gibraltar

For flights to and from the Isle of Man and Gibraltar you should contact:

The Secretary
Airports Committee
Department of Highways, Ports and Properties
Isle of Man (Ronaldsway) Airport
Ballasalla
Isle of Man      
IM9 2AS
Tel: 01624 821600
Fax: 01624 821611

The Government of Gibraltar
The Office of the Deputy Governor
Government Secretariat
No 6 Convent Place
Gibraltar
Tel: 00 350 78500
Fax: 00 350 78589

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