This section provides information on the ATOL scheme, including details and background of the 2012 regulation changes.
The ATOL Scheme
The ATOL scheme exists to protect consumers if their travel organiser should fail. It ensures consumers are not stranded abroad or do not lose money paid to the travel organiser for holidays and flights.
The first ATOL Regulations requiring businesses to hold a licence were introduced in the 1970’s. Since then they have been replaced with new regulations in 1995 and again in 2012.
The ATOL Regulations 2012
The ATOL Regulations 2012 came into force in April 2012 and introduced a number of new concepts such as:
• ATOL Certificates
• Agency Agreements
• Accredited Bodies
• Airline Ticket Agents
Further information on the background to the introduction of the ATOL Regulations 2012 can be found here.
The ATOL Regulations set out who can advertise and sell flight accommodation in the UK. Basically, these are:
• the operator of the aircraft;
• an ATOL holder; or,
• a person who is exempt.
Anyone selling a Flight-Only, a flight-inclusive package or a Flight-Plus in the UK must fall into one of the above categories, which means that, if you are not the operator of the aircraft or you are not exempt, you must hold an ATOL to provide financial protection for your customers.
If you do not have an ATOL and think you may need one, click here for further information.
The full list of exempted persons is in Regulation 10 of the ATOL Regulations and these include the following:
• an agent for an ATOL holder;
• a member of an accredited body; and,
• an airline ticket agent.
The CAA may additionally exempt other persons (a Specific Exemption) or exempt a description of persons (a Class Exemption). The current exemptions are published in Official Record Series 3 .
Do you require further information on ATOL?
The CAA occasionally holds events such as road shows and open days. Details of events planned by the CAA are here.
Alternatively you can contact a member of the ATOL team.