Personal safety and injury

Information for ground handling staff on when to make a safety report

The Ground Handling Operations Safety Team (GHOST) is working across the aviation industry to support a just culture that encourages open reporting of accidents and incidents.

Ground handling staff should use the CAA's Mandatory Occurrence Reporting (MOR) process if they see people endangered by aircraft.

This could occur either by actions or omissions relating to an aircraft (e.g. anti-collision beacons switched off prematurely, passengers allowed to walk across ramp unsupervised). 

Contact us

ghost@caa.co.uk